Transcy: AI 언어 번역 및 통화 변환 앱

Transcy: AI 언어 번역 및 통화 변환 앱

리뷰 (2,566)

전체 평점
4.5
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 5%가 별 1개입니다
2025년 9월 25일

Stopped working while I paid for a whole year. The customer service is a super annoying chat bot. Not happy at all!!!!

Hipvoordeheb.nl
네덜란드
앱 사용 기간 1년 초과
답글 FireGroup개 2025년 9월 26일

Hi sir,

This is Saha, and we apologize for the trouble you've been experiencing.

Just so you know, you'll start by chatting with our AI assistant. It's here to help with common questions quickly, especially since our human team isn't available 24/7. If the AI can't solve your problem, it will connect you to a person. We're working hard to make our AI better every day!

We have noticed that one of our colleagues is in touch with you. Please let them know if you need further support

Best Regards
Saha
Transcy by FireGroup Technology

2025년 11월 25일에 편집됨

Great support, Anna responds very quickly, she's always super friendly, and very patient when it comes to many questions on my part.

BONAVENTURA GLOBAL
이탈리아
앱 사용 기간 1년 초과
2025년 8월 15일

The Support Chat was really fast and helpful solving reaccuring issues.

Coexist Berlin
독일
앱 사용 기간 거의 4년
2025년 8월 14일

Ich hatte mit meiner Internetseite ein kleines Problem, da viele stellen meiner Seite individuell programmiert wurde.

Die App hat einiges an texte nicht erkannt nach Kontaktaufnahme mit dem Support wurde es innerhalb von einer Stunde geklärt.

Sehr guter Support

Lina Davetiye
독일
앱 사용 기간 대략 21시간
2025년 8월 13일

The support service is professional :)

HAVIT Business
미국
앱 사용 기간 1일
2025년 8월 6일

Teresa was very patient in helping me solve the problem, and this plugin is very useful.

VAVALASH
중국
앱 사용 기간 2일
2025년 8월 4일

Good app, great support, we have been using Transcy for 2 years, very helpful tool, we highly recommend it.

NIIMBOT
홍콩(중국 특별행정구)
앱 사용 기간 3년 초과
2025년 8월 1일

Help was provided and the problem is solved. Thank you Raymond!

MultiBall
독일
앱 사용 기간 1년 초과
2025년 7월 31일

Anna and team are super empathic and fast resolving issues. The app is very good too. Anytime that I need, they're there to help.

Swedish Collagen
스웨덴
앱 사용 기간 1년 초과
2025년 7월 24일

The support service is very efficient !
Ive talked with Theresa and she helped me to fix my problem !

Jill Paris
이스라엘
앱 사용 기간 1년 초과
답글 FireGroup개 2025년 8월 1일

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce