Transcy: AI Language Translate
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The App is easy to use, gets frequents updates and provides an excellent customer service. The Transcy representative provides a timely assistance. You can speak with them in real time. And so far they've been able to solve all the problems we had.
Hi there,
This is Timothy from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Timothy
Transcy - Translate Language and Convert Currency
I have to say 'WOW' to the auto translation, it is the best I have ever seen, even for a 'not so common' language! And the help is amazing, thanks Lisa!!! Very patient and provided helpfull answers to all my questions. This app is just what I needed!
Hi Solveig,
Here's Matthew from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Matthew
Transcy - Translate Language and Convert Currency
I use this app to translate the content of my website. It works well and it is fast. The translation (French to English) is not always perfect, but very close. The customer service is amazing and they always answer my questions very quickly and precisely.
Hi Amelie,
This is Diego from Transcy - Translate Language and Convert Currency Customer Support Team. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Diego
Transcy - Translate Language and Convert Currency
J'ai utilisé cette application pour traduire mon site en plusieurs langues et devises et je suis vraiment satisfaite du résultat surtout de l'aide qui m'a été apporté par Nancy sur le chat de l'application, merci à elle qui m'a guidé pas à pas pour toutes les étapes.
Hi Laetitia,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
The plugin seems ok - but it is difficult to evaluate with such a pushy and rude customer-support/outsourced service-center/bot which only have one goal and that is to get you to make a 5 star review 2 miuntes after you downloaded the plugin and had zero chance to evaluate the plugin.
Hi there,
This is Patrick from Transcy - Translate Language and Convert Currency Customer Support Team. We sincerely apologize for this inconvenience.
For unexpected support from my agent, I personally talked directly to them in order to avoid it in the future. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, and I highly appreciate your understanding in this situation.
As I have seen that one of my colleague is following your case by sending some follow up emails, but they still have not got your response yet. Please kindly check it and let them know if you need further support.
Looking forward to hearing from you soon.
Regards,
Patrick
Transcy - Translate Language and Convert Currency
I love how easy this app makes translating my store. I noticed that I'm getting frequent visits from Germany and France. This app quickly helped me translate my store so that I can cater to my customers more easily! And they have wonderful staff that are quick to respond. Highly recommend
Hi Aisha,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
Being a beginner in using Shopify and wanting to have my website translated this app has helped me achieve everything I wanted. It is easy to use and although I've encountered many issues along the way the customer service team has been very prompt and helpful every time. Highly recommend!
Hi Eduard,
I'm Kaylin from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy - Translate Language and Convert Currency
Lisa is always there when needed, she responds very quickly and takes problems very seriously. The technical team is very professional and efficient. It is the best Application available on Shopify. I highly recommend it. A big thank you to the whole team of "Language Translate & Currency".
Hi Mohamed,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
I just downloaded the app and had my website translated in seconds and a new currency added without any effort. Molly from the customer team contacted me to finalize the set up and the service was brilliant! I am ready to start selling to more markets now - I never imagined it would be soooo easy :)
Hi Kasia,
I'm Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Marcus
Transcy - Translate Language and Convert Currency
Wir waren wirklich lange auf der Suche nach einer Übersetzungsapp für unsere Shopifyseite und Language Translate & Currency kann ich nur empfehlen. Neben eine automatisierten Übersetzung kann man auch noch manuelle Anpassungen vornehmen. Außerdem ist der Service super schnell, hilfsbereit und sehr freundlich! Kann ich nur empfehlen.
Hi Stefanie,
Here's Andrew. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andrew
Transcy - Translate Language and Convert Currency
