Transcy: AI Language Translate

Transcy: AI Language Translate

Recensies (2.565)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
29 april 2025

Issues keeps getting worse and it seems be a lot of bugs. Hopefully they will fix it all soon.

FLORISSMA
Zweden
5 dagen gebruiken de app
FireGroup heeft geantwoord 1 mei 2025

Hi there,

This is Danniel from Transcy and we're deeply sorry for this inconvenience causing to your experience

Regarding the issues you're experiencing, we see that a colleague is already looking into your case and has provided some solutions. However, we've encountered some technical aspects that require your access permission to fully investigate the root cause. Please check your inbox chat and email for a message from our team, and don't hesitate to let them know if you need any further help.

Regards,
Travis
Transcy by OneCommerce

25 maart 2025

I needed help configuring the application, and the customer service was really fast and helpful.

Beanie and Clyde
Frankrijk
Ongeveer 22 uur gebruiken de app
FireGroup heeft geantwoord 25 april 2025

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

17 maart 2025

Sally and Eleanor were very helpful in implementing Transcy into our system! Fast response and happy with the app.

Vividify
Hongarije
Ongeveer 2 uur gebruiken de app
FireGroup heeft geantwoord 25 april 2025

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

13 maart 2025

Très bonne app, intuitive et support réactif

Padel Par4
Frankrijk
Ongeveer 4 uur gebruiken de app
FireGroup heeft geantwoord 25 april 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

11 maart 2025

Guter Kundensupport, Beste App für Übersetzungen.

CarFlare
Duitsland
Ongeveer een maand gebruiken de app
FireGroup heeft geantwoord 25 april 2025

Hi there,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kieran
Transcy by OneCommerce

7 maart 2025

Eleanor is a great agent, she helped me do all the translations. Great thumbs up!

Charlotte's Choice Horse & Hound - Montalegria AG
Zwitserland
Ongeveer een jaar gebruiken de app
FireGroup heeft geantwoord 10 maart 2025

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

Bewerkt 3 februari 2026

The live support is always very fast to help and knows what to do when things get too complicated. They also have technical support in case there are some weird issues only on your side. All on all many features. Can recommend it if you need multiple markets, etc.

Falkengrad
Oostenrijk
11 maanden gebruiken de app
FireGroup heeft geantwoord 10 maart 2025

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

5 maart 2025

Good support, managed to fix all the issues we had.

frischluft
Duitsland
7 dagen gebruiken de app
FireGroup heeft geantwoord 10 maart 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

4 maart 2025

Al momento tutto ok, personale qualificato e disponibile. Modifiche fatte velocemente e personalizzate.

Sudrise
Italië
1 dag gebruiken de app
FireGroup heeft geantwoord 10 maart 2025

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

Bewerkt 24 januari 2026

サポートが素早くいつも助かってます。

MisakaZoo
Japan
Ongeveer een jaar gebruiken de app
FireGroup heeft geantwoord 2 maart 2025

Hi sir,

This is Brian and we're deeply sorry for any inconvenience causing to your experience

- For the unexpected support from the agent, we will have a proper training to improve the service to be better. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

- In relation to your issue with the app, we have seen that one of my colleagues has reached out you via email with clear explanation, please let them know if you need further support.

Best Regards
Brian
Transcy by OneCommerce