Transcy: AI Language Translate

Transcy: AI Language Translate

Recensies (2.565)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
9 mei 2025

Fijne app met prima vertalingen via Google. Zeer snelle en goede support!

Bath&Living
Nederland
Ongeveer een maand gebruiken de app
FireGroup heeft geantwoord 19 mei 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

30 december 2024

Werkt goed. En via de chat is de klantenservice goed bereikbaar.

Green Vitality
Nederland
9 maanden gebruiken de app
FireGroup heeft geantwoord 15 januari 2025

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

18 december 2024

Super fast en good support from service. I needed help with the switcher and some translation of certain items and was solved in only a couple of minutes.

Quality Made Easy
Nederland
Ongeveer 2 uur gebruiken de app
FireGroup heeft geantwoord 27 december 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

9 december 2024

I needed the dropdown menu to be integrated into the header of my webshop only showing the language flag. Within minutes I was helped by Polaris from support. I mentioned the look and feel and after 20 minutes it was already working in my shop. Had to give her 5 stars for the swift help she gave me.

LOT.
Nederland
Bijna 2 jaar gebruiken de app
FireGroup heeft geantwoord 16 december 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

Bewerkt 20 mei 2025

Great help by the helpdesk. They respond quickly and solve the problem nicely. I used the app for a long time now! I want some changes they will do always!

Strap For Watch
Nederland
7 maanden gebruiken de app
FireGroup heeft geantwoord 16 februari 2025

Hi there,

Here's Kane from Transcy. Thanks for your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

1 augustus 2024

I started with the after trying 3 other translate apps. This one is the best. The support is ideal they will fix what ever issue you have within minutes. Very happy with the support.

Colla Skin
Nederland
Ongeveer 6 uur gebruiken de app
FireGroup heeft geantwoord 12 augustus 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

18 juli 2024

The support was really fast and good, I have been helped efficient by Eleanor.

Equalité
Nederland
11 maanden gebruiken de app
FireGroup heeft geantwoord 23 juli 2024

Hi Gurhan,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io
Regards,
Selina
Transcy by OneCommerce

5 juni 2024

Great app! and the support is also great.. they answer quickly and give good support!

CollageDepot
Nederland
Ongeveer 17 uur gebruiken de app
FireGroup heeft geantwoord 11 juni 2024

Hi Florus,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

Bewerkt 22 oktober 2025

Helaas verhogen ze wel de prijzen maar zetten ze een AI bot in die niet werkt voor de klantenservice. Mijn advies. Een andere vertaalapp nemen.

MoodCompanyNL
Nederland
Meer dan een jaar gebruiken de app
FireGroup heeft geantwoord 20 mei 2024

Hi Edwin,

This is Selena, and we apologize for the trouble you've been experiencing.

To provide fast, initial support (especially outside of our human team's operating hours), all new chats begin with our AI assistant. The AI's primary goal is to resolve simple questions immediately. If it cannot solve your problem, your chat will be seamlessly transferred to a human agent. We know our AI isn't perfect yet, but we're committed to continuous daily improvements to make your support experience as smooth and effective as possible.

We have noticed that one of our colleagues is in touch with you. Please let them know if you need further support

Best Regards
Selena
Transcy by FireGroup Technology

25 februari 2024

recommended! great customer support. they helped our well!

Wishes From Africa
Hongkong SAR van China
12 dagen gebruiken de app
FireGroup heeft geantwoord 28 februari 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Patrick
Transcy by OneCommerce