Transcy: AI Language Translate

Transcy: AI Language Translate

Recensies (2.566)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
2 februari 2024

Giselle and Shiro answered every question I had within minutes. Really great service and the tool is working great as well.

Vultus
Nederland
Ongeveer 19 uur gebruiken de app
FireGroup heeft geantwoord 6 februari 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

Bewerkt 27 maart 2025

This app is a disaster. It keeps changing the alterations I made, the translations itself are so bad. It takes way too much time to change it every time, lot's of errors. No. Waste of money.

Atelier Florentine
Nederland
Ongeveer 2 jaar gebruiken de app
FireGroup heeft geantwoord 7 december 2023

Hi there,

This is Saha and we personally apologize for any inconvenience causing to your experience

- Regarding to your issue, we seem not to catch it clearly, also you uninstalled the app, so it's hard for us to check your case further. Please consider to reinstall the app and let us have a final chance to support your case with the highest priority

- We have seen that one of my colleagues has reached out you via email, please check your email and let them know if you need further support

Hope to hear from you soon

Regards,
Saha
Transcy by OneCommerce

11 oktober 2023

Great service from support(Rosa) installing the app.

VanZus
Nederland
Ongeveer 6 uur gebruiken de app
FireGroup heeft geantwoord 13 oktober 2023

Hi Van,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy by OneCommerce

5 augustus 2023

Great support from Lewis and his colleagues . They embedded the lingual switcher in on another place that was more confienant for me. The support team reacts ferry fast and that is one of the most important things for me.

Saliseal
Nederland
Ongeveer 17 uur gebruiken de app
FireGroup heeft geantwoord 7 augustus 2023

Hi Peter,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kane
Transcy by OneCommerce

Bewerkt 28 maart 2024

EXCELLENT customer support. They respond very fast on anytime of the day. Highly recommended. Thanks!

Lavinta
Nederland
5 maanden gebruiken de app
FireGroup heeft geantwoord 26 januari 2023

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

16 mei 2023

I think they have the best customer service ever. Quick and professional and the app just works. Thanks!

WoodpeckerWatches
Spanje
2 dagen gebruiken de app
FireGroup heeft geantwoord 17 mei 2023

Hi Bregje,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

21 februari 2023

Harry helped me quickly and came with a very smart solution. This helped me a lot. Thanks for the great app!

MostCutest.nl
Nederland
6 maanden gebruiken de app
FireGroup heeft geantwoord 22 februari 2023

Hi Marjet,

My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

27 februari 2023

fijne app en een nog fijnere service! Snel en effectief. Top!! Ik beveel deze app van harte aan, zeer tevreden

Kiekie Art
Nederland
Ongeveer 2 uur gebruiken de app
FireGroup heeft geantwoord 28 februari 2023

Hi Denise,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Selina
Transcy by OneCommerce

18 april 2023

Het gaat wel eens mis, maar dan is er altijd de prima support! Reageren snel en adequaat. Zo wil je het. Hulde !

depeperwinkel
Nederland
7 maanden gebruiken de app
FireGroup heeft geantwoord 19 april 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

29 juni 2023

very fast and friendly support, problem solved in minutes. Also the AI language translation is a perfect timesaving tool

PAR 69
Nederland
3 maanden gebruiken de app
FireGroup heeft geantwoord 4 juli 2023

Hi Jacqueline,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce