Transcy: AI Language Translate
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Really easy to use this app, and customer service was amazing. They went above and beyond to help us when we got stuck coding the language icon. Would definitely recommend!
Bislang sehr zufrieden, vor allem mit dem Livesupport von Daisy - hier wird schnell alles umgesetzt und tatkräftig unterstützt- herzlichen Dank und Grüsse aus der Schweiz :-)
Very good customer support, patient for new users, helped me to set a lot of effects I want, I will use for a period of time after the review again, thank you for your support!
Hi Victoria,
Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Oriana
Transcy by OneCommerce
Just Started seems really good.
Easy to operate and looks easy.
I used other translate apps and it was not good.
But this one I shall carry on using.
I hope this helps customer.
Hi there,
This is Donna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review.
However you left us with 3 star review, so I am wondering that there is something wrong with our app that makes you feel unsatisfied about our app. My colleague has sent you a follow-up email, please let them know if you need further support.
Looking forward to hearing from you soon.
Regards,
Donna
Transcy - Translate Language and Convert Currency
Grace provided excellent support! We had a few issues with our setup, but were able to resolve most of them via chat. We look forward to the release of new features in the future.
Hi there,
Here's Jena from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Jena
Transcy by OneCommerce
App works great, but the support is even better. They helped customize it on my store and adjust all the settings to make sure it worked great! Wilson and his team were wonderful!
Hi David,
My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kelly
Transcy by OneCommerce
I did not have the time to try out every function of the app yet. But the customer service is excellent. Super easy, super friendly and transparent. Would recommend to try this app!
Hi Mona,
Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kane
Transcy by OneCommerce
Transcy is a very useful app to expand your store to other markets and the staff is very helpful, Violette was patient and able to guide me into a solution for what I wanted to do.
Hi LILLIAN,
My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy by OneCommerce
Very good, I had a problem with my website, I raised the issue and they replied very quickly, Nim was very patient and helped me to solve the problem, I recommend everyone to use it.
Hi YU,
This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.
Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kieran
Transcy by OneCommerce
Tolle App, Super Kompetente Mitarbeiter (Tailor) der mir bei der Behebung meines Problems geholfen hat und mehr als 1 stunde für mich alleine da war. :) Kann ich nur weiter empfehlen
