Transcy: AI Language Translate

Transcy: AI Language Translate

Recensies (2.566)

Algemene beoordeling
4,5
Cijfers per recensieniveau
  • 89% recensies zijn 5 sterren
  • 5% recensies zijn 4 sterren
  • 1% recensies zijn 3 sterren
  • 1% recensies zijn 2 sterren
  • 5% recensies zijn 1 sterren
12 maart 2023

So happy with this app performance, finally found the perfect translation app after trying out so many. The customer service is also top notch: quick replies, always online and very skilled. Can definitely recommend.

Coin de Rêve
Zweden
Ongeveer een maand gebruiken de app
FireGroup heeft geantwoord 16 maart 2023

Hi Kajsa,

This is Enzo from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Enzo
Transcy by OneCommerce

8 maart 2023

Simply the best service 100% recommended....For some moment I thought that they were not going to attend me late at night but my surprise was that they did attend me, and the problem I was having was solved immediately

FLAT METAL PATTERNS
Verenigde Staten
Ongeveer een jaar gebruiken de app
FireGroup heeft geantwoord 9 maart 2023

Hi Ignacio,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

9 februari 2023

Great App! Excellent customer service! I had some questions about setting up the app. The customer service team did a fantastic job. Quick responses with clear instructions and guidance made this a five star experience.

Spear Gods
Verenigde Staten
14 dagen gebruiken de app
FireGroup heeft geantwoord 10 februari 2023

Hi there,

This is Jolie from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jolie
Transcy by OneCommerce

26 augustus 2022

Shiro and Nim were SO helpful. So impressed with this app and the customer service. We started off to just trial how well it could integrate into our shop and we are blown away with the app and service. Highly reccomend!

The GV Collective
Canada
1 dag gebruiken de app
13 september 2022

Ich muss sagen das ich selten so einen guten Support erlebt habe wie hier. Alle kleinen Fehler wurden binnen weniger Minuten behoben. Daher funktioniert die App für mich einwandfrei! Vielen Dank an Flora für den Support :)

slofe3d
Duitsland
Ongeveer een uur gebruiken de app
5 juni 2023

Superbe équipe très réactive, très gentilles et qui résout tous mes soucis. Par contre certaines traductions ont dû être retraduites plusieurs fois alors que ça avaient déjà été fait. Sinon dans l'ensemble je suis contente.

Orsoko
België
5 maanden gebruiken de app
FireGroup heeft geantwoord 7 juni 2023

Hi there,

Here's Kelly from Transcy. Thanks for your review and feedback about our app

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kelly
Transcy by OneCommerce

15 juli 2022

Llevo 1 año usando Transcy sin problema pero de golpe desapareció el switcher para seleccionar el idioma. Escribí a la asistencia técnica y en poco rato, Ande de FireApps me solució el problema. Muy contenta con el servicio.

Aitana Villa
Spanje
9 maanden gebruiken de app
FireGroup heeft geantwoord 18 juli 2022

Hi there,

I'm Mirabel. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Best Regards
Mirabel
Transcy - Translate Language and Convert Currency

21 januari 2023

FIRST LEVEL SUPPORT from Annie!!. Just awsome fixing everything for me in just seconds. I switched from Weglot to Transcy.

It would be very nice if you can add the feature to tag the customer based on choosen language :)

Semode
Duitsland
1 dag gebruiken de app
FireGroup heeft geantwoord 26 januari 2023

Hi Burhan,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io

Regards,
Jocelyn
Transcy by OneCommerce

31 augustus 2022

Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.Helpful and great advice.

McDuffy
Spanje
31 minuten gebruiken de app
27 maart 2023

Perfect free app and very good customer service with the Live Chat! I had some question about how integrating the switcher on my website and after contacting the live chat, talking with Joliann, they did it in 5 minutes, thanks!

SPA GROUP srl
Italië
Ongeveer 2 uur gebruiken de app
FireGroup heeft geantwoord 4 april 2023

Hi Nico,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce