Transcy: AI Language Translate

Transcy: AI Language Translate

รีวิว (2,566)

การให้คะแนนโดยรวม
4.5
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
แก้ไขเมื่อ 9 ธันวาคม 2024

Very bad app, never seen such bad product on shopify!

Sneaxx
เนเธอร์แลนด์
2 วัน ในการใช้แอป
FireGroup ตอบแล้ว 10 ธันวาคม 2024

Hi David,

This is Brian and we personally apologize for any inconvenience causing to your experience

- First of all, because of misunderstanding when using the Glossary function, so it affected your translation. However, I have seen that one of our colleagues tried to give you the relevant solutions to resolve that

- Also we have seen that she has reached out you via email, please consider to reinstall the app and let us have a chance to support your case with the highest priority.

Hope to hear from you soon

Regards,
Brian
Transcy by OneCommerce

4 ธันวาคม 2024

Great customer support

Allcam
เนเธอร์แลนด์
2 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 16 ธันวาคม 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

22 พฤศจิกายน 2024

Great plugin, great support. Highly recommend.

solvelabs.world
สหราชอาณาจักร
3 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 28 พฤศจิกายน 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

19 พฤศจิกายน 2024

Their customer service staff is very, very responsible, I want to thank Lee. Thank you for your help. At the same time, I would like to recommend this app to everyone. It is very good.

ADO E-Bike
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
5 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 21 พฤศจิกายน 2024

Hi there,

Here's Jena from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

15 พฤศจิกายน 2024

Always the best option for translations and currency conversions, Customer support is the best !!

Tuff store
คูเวต
ประมาณ 1 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 21 พฤศจิกายน 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

14 พฤศจิกายน 2024

I have installed the app today and started extensively testing - had to contact support as we have a lot of custom code and also I did not read the knowledge base. Alene from support support was absolutley amazing and walked me through all the steps and helped me fix all issues. I will update the review once we finish translating the entire website.

VERDENA
โรมาเนีย
ประมาณ 5 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 21 พฤศจิกายน 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

11 พฤศจิกายน 2024

top

Birmingham Wear
ฝรั่งเศส
มากกว่า 2 ปี ในการใช้แอป
FireGroup ตอบแล้ว 21 พฤศจิกายน 2024

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

7 พฤศจิกายน 2024

The explanation with Polaris was very clear and easy to understand. All the steps were well-detailed, making it simple to follow along. Great resource for anyone looking for straightforward guidance!

Eternal Pitch
สวิตเซอร์แลนด์
ประมาณ 2 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 21 พฤศจิกายน 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce

5 พฤศจิกายน 2024

soooo good. Very quick to resolve my issue.

B&Qaugen
เขตปกครองพิเศษฮ่องกงแห่งสาธารณรัฐประชาชนจีน
5 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 8 พฤศจิกายน 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

แก้ไขเมื่อ 22 กันยายน 2025

Amazing service from Anna!

Suplementos Laura Posada by The Brand Atelier
สหรัฐอเมริกา
มากกว่า 1 ปี ในการใช้แอป
FireGroup ตอบแล้ว 8 พฤศจิกายน 2024

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce