Transcy: AI Language Translate

Transcy: AI Language Translate

รีวิว (2,568)

การให้คะแนนโดยรวม
4.5
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
30 ธันวาคม 2024

Werkt goed. En via de chat is de klantenservice goed bereikbaar.

Green Vitality
เนเธอร์แลนด์
9 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 15 มกราคม 2025

Hi there,

I'm Kaylin from Transcy. Thanks for your positive review.

We hope you have a good experience with our support team and Transcy app.

Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.

If you have any questions or concerns, please feel free to contact us via our live chat or email us at support@transcy.io, we are always willing to help you!

Best Regards
Kaylin
Transcy by OneCommerce

30 ธันวาคม 2024

Sally helped in a very quick and efficient way when installing the app, I feel confident I would get all the help I need going forward as well. Thank you for your support! :)

Ami Minie
สวีเดน
ประมาณ 2 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 15 มกราคม 2025

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

29 ธันวาคม 2024

Very easy to use. The support team replies quickly and resolves my issues efficiently.

NoomCottageClay
ลิทัวเนีย
ประมาณ 2 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 15 มกราคม 2025

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

28 ธันวาคม 2024

Anne from Support was a big help.

The App layout is user-friendly and it offers several setting options. The Support team answers promptly and we could address my issues efficiently.

The translation works very well also for difficult languages such as bulgarien.

Esamy
บัลแกเรีย
ประมาณ 2 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 15 มกราคม 2025

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io

Regards,
Selina
Transcy by OneCommerce

26 ธันวาคม 2024

I was impressed by the immediate and detailed instruction when I didn't understand something!

&Liebe
ญี่ปุ่น
6 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 15 มกราคม 2025

Hi there,

This is Patrick from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Patrick
Transcy by OneCommerce

27 ธันวาคม 2024

Still trying to figure out all the functions. So far, I can see that this app offers more than most other apps do. The biggest advantage is that they have a live chat. Andy from customer support helped us a lot so far.

SHAPERLUV
สหรัฐอเมริกา
ประมาณ 16 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 15 มกราคม 2025

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

24 ธันวาคม 2024

Andrew answered my questions in the best possible way and explained the procedure

Glampelle
กรีซ
ประมาณ 13 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 27 ธันวาคม 2024

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our live chat or email us at support@transcy.io

Regards,
Oriana
Transcy by OneCommerce

แก้ไขเมื่อ 9 มกราคม 2026

Good App with perfect & friendly Support - We had some internal problems using and Raymond took his time to try to help us out. 5 Stars because our problems are internal, not due to Transcy
Very friendly support, always available for quick help - Thanks to Raymond

EastekOnlineshop
เยอรมนี
เกือบ 2 ปี ในการใช้แอป
FireGroup ตอบแล้ว 27 ธันวาคม 2024

Hi there,

My name's Selina from Transcy and we're deeply sorry for any inconvenience causing to your experience

- We understand your frustration with the translation quality and the differences you've noticed. Transcy relies on the Google Translate API, which can sometimes produce results that vary from the public Google Translate interface due to ongoing system adjustments within Google. We regret any inconvenience this has caused."

- For DeepL concern, we're wondering you misunderstood in choosing DeepL plan. To have integration with our app, you need to choose DeepL API plan, I have seen one of my colleagues is reaching out to give the clear explanation, please let them know if you need further support

Regards,
Selina
Transcy by OneCommerce

18 ธันวาคม 2024

Best translation app on Shopify. Andy was a great support for setting up everything.

CONIUNCTA®
เยอรมนี
ประมาณ 3 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 27 ธันวาคม 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

18 ธันวาคม 2024

Super fast en good support from service. I needed help with the switcher and some translation of certain items and was solved in only a couple of minutes.

Quality Made Easy
เนเธอร์แลนด์
ประมาณ 2 ชั่วโมง ในการใช้แอป
FireGroup ตอบแล้ว 27 ธันวาคม 2024

Hi there,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available so please do not hesitate to let us know if you need any help via live chat or email us at support@transcy.io

Regards,
Bellamy
Transcy by OneCommerce