Transcy: AI Language Translate

Transcy: AI Language Translate

รีวิว (2,565)

การให้คะแนนโดยรวม
4.5
จำนวนต่อระดับคะแนน
  • 89% ของการให้คะแนนคือ 5 ดาว
  • 5% ของการให้คะแนนคือ 4 ดาว
  • 1% ของการให้คะแนนคือ 3 ดาว
  • 1% ของการให้คะแนนคือ 2 ดาว
  • 5% ของการให้คะแนนคือ 1 ดาว
31 พฤษภาคม 2022

It is a good translation tool. There is one thing I just couldn't figure out in the system. The system automatically translates the website name on browser tab. It shouldn't because it is one word but even if I want to change it manually I just can't find where to do it. Also it adds a black background to the favicon for some reason.

Rationalkeys
สหรัฐอเมริกา
2 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 2 มิถุนายน 2022

Hi there,

This is Kieran. Thanks for your review about our app

For the current issues, I have seen that one of my colleagues is following your case, please let know if you need further support

Last but not least, we really encourage you to check our blog at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy - Translate Language and Convert Currency

16 มีนาคม 2022

Started with the 'starter' account and after a couple of months changed to 'essential'... with such a great and helpful support they helped me seamlessly to activate all requested languages and solved some issues for me on my store.
Amazing, such a helpful support! I highly recommend this app if you want your store multilanguage translated with multicurrency.
Chapeau!

Harvest Soon
เนเธอร์แลนด์
ประมาณ 2 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 17 มีนาคม 2022

Hi Wilfred,

I'm Jason. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Jason
Transcy - Translate Language and Convert Currency

17 เมษายน 2026

good, thanks to Raymond

Coballe
สหรัฐอเมริกา
11 วัน ในการใช้แอป
FireGroup ตอบแล้ว 1 มิถุนายน 2026

Thank you! We'll make sure Raymond knows your kind words.

-The Transcy Team-

20 ตุลาคม 2025

best service ever

Omertas
เยอรมนี
6 วัน ในการใช้แอป
แก้ไขเมื่อ 13 มีนาคม 2025

Great app and great support

AI Assistant Store
สหราชอาณาจักร
16 วัน ในการใช้แอป
FireGroup ตอบแล้ว 10 มีนาคม 2025

Hi there,

Here's Jena from Transcy. Thank you so much for your review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@transcy.io

Regards,
Jena
Transcy by OneCommerce

28 พฤศจิกายน 2024

Excellent

Eyesdreamy
ฝรั่งเศส
4 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 16 ธันวาคม 2024

Hi there,

Here's Kane from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Regards,
Kane
Transcy by OneCommerce

28 ตุลาคม 2024

great app, great support

Leclerc Watches
สหรัฐอเมริกา
43 นาที ในการใช้แอป
FireGroup ตอบแล้ว 8 พฤศจิกายน 2024

Hi there,

I'm Mirabel from Transcy. It sounds like you had a good time with us.

Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!

Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.

If you have any questions or need help, feel free to contact us at any time via our live chat or email us at support@transcy.io

Best Regards
Mirabel
Transcy by OneCommerce

27 กันยายน 2024

Great support and product. I look forward to using it for some time.

My Ruby Lips
สหรัฐอเมริกา
2 วัน ในการใช้แอป
FireGroup ตอบแล้ว 21 ตุลาคม 2024

Hi there,

This is Jocelyn from Transcy. Thank you so much for your generous review.

We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.

In case you do not know, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/

If there's anything else we can do to help, please let us know via our live chat or email us at support@transcy.io

Regards,
Jocelyn
Transcy by OneCommerce

24 กรกฎาคม 2024

Excellent customer support

Evercrest
สหรัฐอเมริกา
4 วัน ในการใช้แอป
FireGroup ตอบแล้ว 12 สิงหาคม 2024

Hi there,

My name's Selina from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.

Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.

If you need any further assistance, please let us know via our live chat or email us at support@transcy.io
Regards,
Selina
Transcy by OneCommerce

8 เมษายน 2024

Few issues with the app, and support is not that good.

Casa Essentials
เม็กซิโก
2 เดือน ในการใช้แอป
FireGroup ตอบแล้ว 9 เมษายน 2024

Hi there,

My name's Brian from Transcy and we're sorry for those inconvenience during using app

For unexpected support from the agent, we will recheck their work carefully and have a proper training to improve the service. Also please believe me that single conversation does not reflect the whole support and product quality we have built for years, hope you sympathize for us

We have seen that one of our colleagues is following your case, he gave you clear explanation, please kindly check your email and let him know if you need further support.

Regards,
Brian
Transcy by OneCommerce