Transcy: AI Language Translate

Transcy: AI Language Translate

Değerlendirmeler (2.565)

Toplam puan
4,5
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  • Puanların %5 oranındaki bölümü, 1 yıldıza sahip
21 Ekim 2025

so far so good. Everything translates as needed. Customer support very helpful.

LIVLY
Letonya
Uygulamayı kullanma süresi:7 gün
16 Ekim 2025

I can't read french but the app is great help! It translates everything very quickly and whenever there's a problem, the customer service helps a lot. Good App.

Parkland Music
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:Yaklaşık 4 yıl
16 Ekim 2025

Great tool, works well. The customer support, particularly Teresa, was very helpful and went above and beyond to help with setting everything up. Highly Recommend.

Melefors
İsveç
Uygulamayı kullanma süresi:2 gün
13 Ekim 2025

Have used the live chat feature multiple times and they are always really quick with responding and solving any problems.

Playseat®
Hollanda
Uygulamayı kullanma süresi:2 ay
13 Ekim 2025

Transcy is an excellent multilingual translation app! It’s easy to use, accurate, and really helps us provide a better experience for international customers. The support team is professional and super responsive. Highly recommended!

Chanyarn
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
12 Ekim 2025

they increase my monthly price from 30 usd to 60 usd without notification.

lensdy
Birleşik Krallık
Uygulamayı kullanma süresi:4 ay
FireGroup yanıt 13 Ekim 2025

Hi there,

Here's Brown, and we personally apologize for this inconvenience

To provide some context, we announced a pricing and plan update via email in September and sent a follow-up reminder in early October. I sincerely apologize if these messages didn't reach your inbox or perhaps got filtered into a spam or promotions folder. We need to do better at ensuring our communications are seen.

We would really appreciate it if you would reinstall the app and give us another chance to provide you with the best possible support. Also, we have noticed that one of our colleagues is in touch with you. Please let them know if you need further support

Best Regards
Brown
Transcy by FireGroup Technology

25 Eylül 2025

Great app. Much cheaper also then Weglot 4 example.

Accelerate Nutrition
Hollanda
Uygulamayı kullanma süresi:8 ay
25 Eylül 2025

Stopped working while I paid for a whole year. The customer service is a super annoying chat bot. Not happy at all!!!!

Hipvoordeheb.nl
Hollanda
Uygulamayı kullanma süresi:1 yıldan fazla
FireGroup yanıt 26 Eylül 2025

Hi sir,

This is Saha, and we apologize for the trouble you've been experiencing.

Just so you know, you'll start by chatting with our AI assistant. It's here to help with common questions quickly, especially since our human team isn't available 24/7. If the AI can't solve your problem, it will connect you to a person. We're working hard to make our AI better every day!

We have noticed that one of our colleagues is in touch with you. Please let them know if you need further support

Best Regards
Saha
Transcy by FireGroup Technology

25 Kasım 2025 tarihinde düzenlendi

Great support, Anna responds very quickly, she's always super friendly, and very patient when it comes to many questions on my part.

BONAVENTURA GLOBAL
İtalya
Uygulamayı kullanma süresi:1 yıldan fazla
15 Ağustos 2025

The Support Chat was really fast and helpful solving reaccuring issues.

Coexist Berlin
Almanya
Uygulamayı kullanma süresi:Neredeyse 4 yıl