Transcy: AI Language Translate
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This app is easy to use and they have probably one of the best customer services through all the Shopify apps I have tried. They always answer and do all the corrections in no time. The app has all the features I needed to offer my customers but the automatic translations to Swedish is not perfect although it is very easy to manually fix the mistakes.
Hi IOAKU,
This is Marcus from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Marcus
Transcy - Translate Language and Convert Currency
I have a multilingual shop. The primary language is Italian and then there are 5 languages. the app is intuitive and well made. the assistance is punctual and solves serious problems in a reasonable time. i prefer it to langshop. the defects concern the synchronization. it is not uncommon to have to translate manually. in the panorama for now is the best
Hi Aldo,
Here's Scott from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Scott
Transcy by OneCommerce
First of all let me start with saying this is the best app support team ive encountered so fast (+50 apps). Its still ay one but by fast execceds all the functionallities of the other language apps like langify, Weglot, etc. glad to have found them. How can the other providers ot understand the term "auto-traslation of content". Huge shoutout to the team!
Hi there,
This is Patrick. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Patrick
Transcy - Translate Language and Convert Currency
We used this app to translate one e-shop to Greek. It worked pretty well although there were issues and bugs. The reason I am giving it 5 stars is the amazing 24/7 support! They reply almost instantly in the chat & provide fixes - even code updates pretty fast! It also has a free trial to find out whether it suits your needs - so I recommend trying it out!
Hi Nikolaos,
I'm Mirabel from Transcy - Translate Language and Convert Currency Customer Support Team. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
This app is very easy to use and let you customize your translations on your site as well in different language. I have now gone for the paid version. If you need any help, the support team helps you out and fix any issue that may appear 24/7. Really happy with the app and the support team. They are great! All my issues have been fixed in a matter of time.
Hi Linn,
This is Edna from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your generous review.
We're happy you had a fantastic time with us! Thanks for your trust, we're thankful for an amazing customer like you.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Edna
Transcy - Translate Language and Convert Currency
It is a great app allowing us to have different currencies (at automated exchange rates), user-friendly interface and very good customer support that solves all our problems asap. Only reason we are not giving 5 stars is the speed of the interface, which takes long to load causing obvious delays and, even worse sometimes, saved translations are not properly saved.
Hi Aris,
This is Thomas from Transcy - Translate Language and Convert Currency Customer Support Team. Thank you so much for your review as well as valuable feedbacks
Regarding to your concern including the loading speed of the interface and save translations are not saved, my colleague is taking your case on the relevant chat, please elaborate it, so they can help you further.
In case you do not know, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog
If there's anything else we can do to help, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Thomas
Transcy - Translate Language and Convert Currency
The pros about this app are the options for the switcher which are more stylish than other similar apps from a visual perspective and the best of Transcy is definitely the fact that integrates and works perfectly with Shopify markets. I would like to specially thanks Lisa from support, she has been of great help and nothing was too much trouble. She was excellent!
Hi there,
I'm Mirabel. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://fireapps.io/blog for latest news regarding not only Transcy, but also other apps from FireApps and e-commerce tips which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Mirabel
Transcy - Translate Language and Convert Currency
I wanted to express my sincere gratitude for the exceptional support I received regarding the currency conversion issue on my website. Andy was not only quick to respond but also efficient in identifying and resolving the problem. Thanks to your professionalism and expertise, my website is now functioning perfectly, ensuring a seamless experience for my customers.
Hi Wei,
Here's Andrew from Transcy - Translate Language and Convert Currency Support Team. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.
In addition, using Transcy combined with general knowledge about e-commerce market via our blogs at https://fireapps.io/blog which might be helpful for your business
Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io
Regards,
Andrew
Transcy - Translate Language and Convert Currency
Overall the service is super smart and makes webshops in multiple languages possible and affordable for small and medium sized companies. Bugs and weird translations now and then makes it crucial that the pages are reviewed quite often which takes time. However it has been easy and very fast to get in contact with the support team and get the things fixed quickly.
Hi there,
I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.
Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.
At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.
Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io
Regards,
Bellamy
Transcy by OneCommerce
Jennifer was so helpful and quick to answer all my questions. I have reached out to her once again, and again she has been able to help me a lot!
This means a lot for a business to work with efficient people!
In the beginning I have faced a lot of issues and didn't get where I wanted to, so I asked for help and everything got resolved super quickly.
I highly recommend!
Hi Ajdin,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
