Transcy: AI Language Translate
Performans, tasarım ve entegrasyon için aradığımız en yüksek standartları karşılar. Yeni pencerede açılır daha fazla bilgi edinin.
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I am very satisfied with the whole support team. Especially from Aurora :) I can use this application in my other works from now on.
Hi there,
I'm Levi from Transcy. It sounds like you had a good time with us.
Thanks for taking the time to share your feedback with Transcy. I'm glad we were able to meet your expectations!
Furthermore we really care how your business is in e-commerce market, so we highly recommend you to take time to visit our blogs at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce which might be helpful for your business.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Best Regards
Levi
Transcy by OneCommerce
The support service is very good, I will definitely use it in other projects. You can translate the banners on the site into any language and it works really well!
Hi Sinan,
Here's Emma from Transcy. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.
More than this, our OneCommerce blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://onecommerce.io/blog/
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Emma
Transcy by OneCommerce
Technical support is very fast. Andy and Raymond were very helpful. For now the app is working fine..
Hi Aytek,
My name's Selina from Transcy - Translate Language and Convert Currency Customer Support Team. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
Lee from supporting was great. Thank you for your help! He entegrate very well on our store............
Hi Furkan,
My name's Selina. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://fireapps.io/blog for the latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Selina
Transcy - Translate Language and Convert Currency
We always get a great help from Transcy team whenever we need. It is a good working and stable language¤cy app!
Hi there,
This is Neil. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.
Along with Transcy, we extremely advise you to check our blog at https://fireapps.io/blog which has been a great source for merchants in e-commerce market.
If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io
Regards,
Neil
Transcy - Translate Language and Convert Currency
yeni başladım ama gördüğüm kadarıyla uygulama işe yarıyor. teşekkür ederim . benimle ilgilenen kişi çok yardımcı oldu
Hi there,
I'm Enzo. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our blogs at https://fireapps.io/blog in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Enzo
Transcy - Translate Language and Convert Currency
we are delighted to use this app. It helped us a lot for Shopify markets. Especially Vani from support for after sale.
Hi Emin,
I'm Kaylin from Transcy. Thanks for your positive review.
We hope you have a good experience with our support team and Transcy app.
Additionally, please spend your precious time to visit our OneCommerce blogs at https://onecommerce.io/blog/ in relation to e-commerce knowledge as well as the latest news of Transcy.
If you have any questions or concerns, please feel free to contact us via our 24/7 live chat or email us at support@fireapps.io, we are always willing to help you!
Best Regards
Kaylin
Transcy by OneCommerce
Thanks a lot for your help, my job is done :) My problem was solved in no time . An easy-to-use application with reliable ease
Hi AYŞE,
My name's Kelly from Transcy. We really appreciate your feedback and comment about your experience when using Transcy and loving our support.
Also, I would be more than happy to make your business more and more increasingly if you spend your precious time to visit our blog at https://onecommerce.io/blog/ for the latest news regarding not only Transcy, but also other OneCommerce applications and e-commerce tips.
If you need any further assistance, please let us know via our 24/7 live chat or email us at support@fireapps.io
Regards,
Kelly
Transcy by OneCommerce
Awesome Service and Great app. They are always helpful. I have purchased many services and have had successful results in all of them. Worth every dollar I pay. thank u so much......
Hi there,
Here's Scott from Transcy. Thank you so much for your greathearted review.
Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.
Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/
If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io
Regards,
Scott
Transcy by OneCommerce
I’ve had a disastrous experience with Transcy. What was supposed to be a simple translation solution turned into a massive technical debt for my Shopify store.
The main issues we faced:
Hreflang Conflicts: The app generated hundreds of "743 Hreflang Conflicts," confusing Google by trying to host multiple languages on the same URL without proper subfolder mapping.
Orphaned "Ghost Code": Even after deactivating the switcher, the app left behind messily injected tags and "markup junk" that required manual coding to remove.
404 Errors & Broken Links: We’ve been plagued with 4xx client errors and broken collections paths directly linked to how the app handles language routing.
No Cleanup Tool: Unlike other professional apps, there is no accessible "Clean up markup" or "Remove theme code" feature. Once you stop using it, you’re left with a broken theme that you have to fix yourself.
Incompatibility: It fights with native Shopify Markets settings rather than working with them, leading to duplicate pages and conflicting SEO signals.
If you don't want to spend hours in your theme.liquid fixing 404s and cleaning up redundant code, stay away from this app.
Hi there,
This is Brian, and we sincerely apologize for the frustration caused.
Regarding your issues, as follows:
Hreflang: Shopify automatically generates hreflang tags. Transcy focuses on translating content to work within Shopify’s SEO structure, we do not override its core hreflang system.
Ghost code / 404 errors: We’re unable to identify the issue based on the current details. Please reinstall the app and share specific URLs or reports so we can reproduce and investigate properly.
Cleanup tool: When the app is fully uninstalled, injected code is designed to be removed automatically. If any leftover code remains, please contact us and we’ll review and clean it up.
Shopify Markets & SEO: Transcy supports multilingual content management, but search rankings depend on many external factors beyond our control.
We also noticed that one of our team members is already assisting you via email. Please feel free to let them know if you need any further support.
Looking forward to your reply.
Best regards,
Brian
Transcy by FireGroup Technology
