Transcy: AI Language Translate

Transcy: AI Language Translate

Değerlendirmeler (2.566)

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21 Ağustos 2022

AWESOME APP AND AWESOME SUPPORT ! ! ! Within 10 minutes I got my store translated from Spanish to English and also can display my prices in USD. No doubt I will be a paying client soon :)

Casa Ku
Meksika
Uygulamayı kullanma süresi:29 dakika
19 Aralık 2022

非常棒,主动帮助我检查完善设置,服务很周到!每一步都进行详细的流程引导,给到了很多帮助!Excellent, proactive in helping me check and perfect my setup, great service! Detailed process guidance every step of the way and lots of help!

SeekHeart-Es
Çin
Uygulamayı kullanma süresi:Yaklaşık 4 saat
FireGroup yanıt 20 Aralık 2022

Hi there,

Here's Oriana from Transcy. Thank you so much for your awesome comments, we're really happy to know that you love our app & support.

In addition, using Transcy combined with general knowledge about e-commerce market via our OneCommerce blogs at https://onecommerce.io/blog/ which might be helpful for your business

Please, don't hesitate to reach us for any queries or concerns via our 24/7 live chat or email us at support@fireapps.io

Regards,
Oriana
Transcy by OneCommerce

2 Mart 2023

Great app support. If something does not works correctly contact the support and they will immediately fix the issue.I have tried a lot of translation apps but this one is by far the best.

Omega Vintage Watches - WATCH INVESTING
Polonya
Uygulamayı kullanma süresi:2 ay
FireGroup yanıt 3 Mart 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for Transcy users like you.

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

29 Temmuz 2022

Servicio de soporte increíble, le app se ajusta mucho mejor al tema del sitio y es bastante personalizable. Cualquier duda el soporte siempre esta super disponible para ayudar, recomendado!

Fantini
Kosta Rika
Uygulamayı kullanma süresi:2 gün
5 Eylül 2022 tarihinde düzenlendi

I was contacting support for automatic AI translation for Spanish. Sandy provides me good support on setting up the language. Thank you. Update-2022.09.05
Annie helped me set up the currency

WestStarTexas
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:3 gün
17 Ağustos 2022

Transcy is a very good Tool. It would be great if we would be able to translate the text or the customs pages. Right now i only can translate the landing page and the title of customs pages.

De Leeuw Guitars
Fransa
Uygulamayı kullanma süresi:11 ay
27 Mart 2023

5/5 for sure! Amazing app, what I have been trying to find for ages. Does everything I need and more. Customer service is so so good and helped with an issue I had. Couldn't recommend enough!

ANNELE
Finlandiya
Uygulamayı kullanma süresi:Yaklaşık 2 ay
FireGroup yanıt 4 Nisan 2023

Hi Ethan,

I'm Bellamy from Transcy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

28 Temmuz 2022

Download the app and received help right away. Zenny helped me set up everything and it is working as I hoped. She is very good and this app seems to be able to take my store to the next level.

AVAL
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 1 saat
5 Mart 2023

This translation app is such a nightmare. It doesn't translate all website sections properly and the support is an utter joke. Also, theyve just raised their prices by 50%. I wouldn't recommend!

Nutriop Longevity
İsviçre
Uygulamayı kullanma süresi:Yaklaşık 1 yıl
FireGroup yanıt 6 Mart 2023

Hi there,

This is Saha and we personally apologize for any inconvenience causing to your experience

1. Through this unexpected situation, we will recheck the agent and have a proper training to avoid this in the future, so I highly appreciate your empathy

2. For the change of pricing, we are planning to improve the app’s performance including releasing new features and upgrading the server as well this year. After a hard time discussion, we have to change on our Pricing plans. We hope to get your understanding and support during this change. Along with this change, we guarantee to bring you a better experience with our app and service

We have seen that one of our colleagues is following your case, he gave you a clear explanation as well as solutions for your case, please kindly check and let him know if you need further support.

Regards,
Saha
Transcy by OneCommerce

27 Aralık 2022

Just Installed it and it seems a great app and easy to use, migrating my current translations now and tweaking some settings. will update the review once finished. great customer support by the way

Cat Lovers Boutique
Çin Hong Kong ÖİB
Uygulamayı kullanma süresi:Yaklaşık 1 saat
FireGroup yanıt 27 Aralık 2022

Hi Max,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce