Transcy: AI Language Translate

Transcy: AI Language Translate

Değerlendirmeler (2.568)

Toplam puan
4,5
Puan düzeyi başına sayılar
  • Puanların %89 oranındaki bölümü, 5 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 4 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 3 yıldıza sahip
  • Puanların %1 oranındaki bölümü, 2 yıldıza sahip
  • Puanların %5 oranındaki bölümü, 1 yıldıza sahip
18 Ocak 2023 tarihinde düzenlendi

I am not very satisfied with the App, because it can only translate 1000 products, in our shop there are more than 13000. It means that the remaining products are not translated for the seo and other functions.
On the other hand, the assistance is excellent.
Kind and competent staff.

RacingBike
İtalya
Uygulamayı kullanma süresi:Yaklaşık 1 ay
FireGroup yanıt 19 Ocak 2023

Hi Carlo,

I'm Bellamy from Transcy and thanks for your feedback

In relation to your concern, we're aware that this limitation might affect your business demand so we're making more effort to improve it in the near future. So please stay tuned

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://onecommerce.io/blog/ for for latest news regarding not only Transcy, but also other our OneCommerce applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy by OneCommerce

22 Temmuz 2022

I initially started translating the website manually. It turned out to be a huge job per language. Then I discovered this app. It installed in 5 minutes and configured also in 5 minutes. I got great support from John of Transcy, what made it even easier. The translated text is perfect.

bubblexl
Hollanda
Uygulamayı kullanma süresi:2 gün
2 Ağustos 2022

I use this app to translate my site from English to German and French. With the help of Flora( chat box) I managed to implement the translation, although with German was not working in the beginning. As far as I checked, the French translation is ok but the German version need editing.

Apiphen
İsviçre
Uygulamayı kullanma süresi:Yaklaşık 2 saat
17 Ocak 2023

Transcy is a great solution to translating your site. For me, I liked how their customer service team proactively looks for way to improve the site such as contacting me when they noticed a manual language toggle feature was not working on mobile, and requested if they can fix it for me.

OPTIFOLD
Kanada
Uygulamayı kullanma süresi:4 ay
FireGroup yanıt 18 Ocak 2023

Hi Ray,

Here's Scott from Transcy. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Scott
Transcy by OneCommerce

11 Kasım 2020

I have talked to Petey this morning, and what a help i have got. competent person, everything i was asking about, he helped me with, the greatest experience and Petey helped in anyway possible all the way through, so my best reccomandations for him for ever. Maria / ThewwofPack.dk in Denmark

TheWoofPack.dk
Danimarka
Uygulamayı kullanma süresi:Yaklaşık 17 saat
FireGroup yanıt 12 Kasım 2020

Hi there,

Here's Milan from Transcy - Translate Language and Convert Currency Customer Support Team. Thanks for your great review and your feedback about our support would be really meaningful to me. Rest assured that we will do our best to deserve your trust.

More than this, our FireApps blog has been a great source for merchants in e-commerce market, and we are proud that we are contributing our effort to make our visitors knowledge deeper, so do not hesitate to give it a try at https://fireapps.io/blog

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Milan
Transcy - Translate Language and Convert Currency

16 Temmuz 2022 tarihinde düzenlendi

Use la aplicación, es muy buena para traducir diferentes idiomas, tiene muy buenas funcionalidades, la asesoría de Charlotte fue muy amable y eficiente. Me gustaría que la aplicación permitiera crear varias listas de precios para ventas internacionales y no estar sujeta a la tasas de cambio.

Pássaro
Kolombiya
Uygulamayı kullanma süresi:Yaklaşık 2 saat
FireGroup yanıt 18 Temmuz 2022

Hi there,

Here's Jena. Thank you so much for your greathearted review.

Besides that, to make your experience better, we will keep on improving our services for valued Transcy users like you. Thank you for the loving words you've shared, and thank you for being the best part of Transcy.

Also I highly recommend you to check our blog for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips, and more than that at https://fireapps.io/blog

If you have any further questions, please feel free to contact us via our 24/7 live chat, or email us at support@fireapps.io

Regards,
Jena
Transcy - Translate Language and Convert Currency

25 Ocak 2023

Nach einem Tag Nutzung bin ich sehr zufrieden. Manche Einstellungen, vor allem wenn es um das Veröffentlichen geht, sind ein wenig versteckt. Musste mehrmals den Support kontaktieren. Dieser war wiederum wirklich super schnell und freundlich und hat meine Problem innerhalb kürzester Zeit gelöst.

friedrich23
Almanya
Uygulamayı kullanma süresi:1 gün
FireGroup yanıt 27 Ocak 2023

Hi there,

This is Shirina from Transcy. Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us

Along with Transcy, we extremely advise you to check our OneCommerce blog at https://onecommerce.io/blog/ which has been a great source for merchants in e-commerce market.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Shirina
Transcy by OneCommerce

15 Temmuz 2022

Ich habe noch nie einen dermaßen genialen Support wie bei Transcy erlebt. Ein Customer Success Manager begleitet dich LIVE von der ersten Minute des Setups, bis hin zu allen Fragen. Und das praktisch zu jeder Uhrzeit. Darüber hinaus löst diese App alle issues, die Weglot und co nicht lösen können.

iRepell
Avusturya
Uygulamayı kullanma süresi:Yaklaşık 9 saat
FireGroup yanıt 18 Temmuz 2022

Hi there,

I'm Bellamy. We would like to thank you for such a wonderful review of you.

Your feedback really means a lot to our Transcy team and we have been trying our best to develop and improve Transcy to serve you and meet your demand.

At the same time, your business would be more than successful, if you spend your time to take a look our blog at https://fireapps.io/blog for for latest news regarding not only Transcy, but also other our FireApps applications and e-commerce tips.

Our Support Team is always available 24/7 so please do not hesitate to let us know if you need any help via live chat or email us at support@fireapps.io

Regards,
Bellamy
Transcy - Translate Language and Convert Currency

2 Ocak 2022 tarihinde düzenlendi

Buggy! Translated only parts of the page. Screwed up the reviews from Judge.me altough they write that they integrate with Judge.me and now all my reviews are gone after I allowed them access to my site. Now I have to ask support from Judge me to rectify the problem and hope nothing worse then that.

Barista och Espresso
İsveç
Uygulamayı kullanma süresi:Yaklaşık 8 saat
FireGroup yanıt 3 Ocak 2022

Hi Noah,

I'm Andrew from Transcy - Translate Language and Convert Currency Customer Support Team and we're deeply sorry for any inconvenience causing to your store.

As I have checked your case and seen that you met the trouble with translation on some homepage as well as product page. My colleague has sent you follow-up emails with clear explanation along with possible solutions for your case, please kindly check it for further help.

As you uninstalled our app already, could you please consider to reinstall our app and let us have a chance to support you with highest priority? we will make sure to assist you with everything you need to have a good time with us.

Looking forward to hearing from you soon.

Best Regards
Andrew
Transcy - Translate Language and Convert Currency

2 Ocak 2023

Customer service was very helpful and patient with troubleshooting to get my store set up and the products partially translated based on the maximum number provided in my selected plan. I'm still exploring the app and different options but wanted to leave feedback now per customer services request.

VacationGrabs
Amerika Birleşik Devletleri
Uygulamayı kullanma süresi:Yaklaşık 7 saat
FireGroup yanıt 3 Ocak 2023

Hi Tonya,

This is Kieran from Transcy. We are glad that you have had a great experience with our support when using Transcy. Thank you for using and trusting us.

Last but not least, we really encourage you to check our blog at https://onecommerce.io/blog/ for latest news regarding not only Transcy, but also other apps from OneCommerce as well as updating more e-commerce tips to your business.

If you have any questions or need help, feel free to contact us at any time via our 24/7 live chat or email us at support@fireapps.io

Regards,
Kieran
Transcy by OneCommerce