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Great app! The support team is always willing to help, I like that the included the cost in snapchat and bing ads that I plan to use in a future
Really enjoy using the app! It lets me see my profit, sales, roas in seconds. There is also an app for my mobile when on the go. Definitely recommend it futher!
TrueProfit has been a game-changer for my business. Before using it, I was relying on spreadsheets and manual tracking to understand my actual profits, which often led to inaccuracies and wasted time. Since switching to TrueProfit, I get a real-time, accurate overview of my store’s profitability, broken down by product, country, shipping cost, processing fees, and ad spend. The dashboard is intuitive, and the analytics are clear and actionable.
As for the support team - Lana has been amazing. She’s responsive, knowledgeable, and truly cares about helping users get the most out of the app. Whenever I had a question or needed help with a configuration, she responded quickly and thoroughly. Her support made the onboarding process smooth and gave me confidence in relying on TrueProfit long-term.
Hello Intelligent Savage store admin,
Thank you so much for your kind words! We're truly thrilled to hear about your experience with TrueProfit.
We’d also love to introduce you to our COGS Quantity-Based feature—an enhanced way to track Cost of Goods Sold with greater accuracy. This option allows you to define cost based on the exact quantity sold, which is especially helpful for businesses with volume-based pricing or variable cost structures.
If you have any questions or need assistance setting it up, feel free to reach out via live chat or email us at support@trueprofit.io. We’re happy to help.
Warm regards,
Lana
TrueProfit Support Team
„Bardzo polecam TrueProfit. Dashboard jest przejrzysty, dane ładują się szybko, a widok rzeczywistego zysku netto robi ogromną różnicę. Było kilka drobnych rzeczy do poprawy, ale zespół reaguje na feedback i regularnie wprowadza ulepszenia. Świetna robota.”
Hello Mela Lucky store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
muy util y buena atencion a cliente
Hello Calmly store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Grace
TrueProfit Support Team
Great app for tracking profit and COGS. The support team is very responsive and helpful. Grace quickly answered my questions and explained everything clearly. Highly recommend!
Hello Bisous & Co store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Upload File to Custom Cost with AI Assistant. This allows you to automatically extract cost details from uploaded invoices and add them to your Fixed Costs, which saves time and reduces manual entry errors.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/13904711-extract-bill-with-ai-automate-your-custom-costs
Best regards,
Grace
TrueProfit Support Team
Muy bueno el servicio, me ayudó Vani y me solucionó todas las dudas que tenía y los problemas muy rápido
Hello LENA FERRÉ store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Custom metric feature, which allows you to create your own metrics based on our built-in metrics in-app. This feature is available for all users, and you can learn more about it here: https://helpdesk.trueprofit.io/en/articles/12856190-set-up-custom-metrics
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
TrueProfit team
Vani was fantastic to deal with and helped me out very quickly
Hello Discreet Intimate Essentials store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
Vani hat mir sehr geholfen, super unkomplizierte Einrichtung.
Hello Ascend Labs store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
App works well. And the service is good with Vani!
Hello Laursen-Boutique store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
