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Hello Valentina Sevilla store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Custom metric feature, which allows you to create your own metrics based on our built-in metrics in-app. This feature is available for all users, and you can learn more about it here: https://helpdesk.trueprofit.io/en/articles/12856190-set-up-custom-metrics
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Lewis
TrueProfit team
durra very helpful
Hello Arvon store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We’d also like to inform you about our COGS Quantity Based feature, which allows you to track and manage your cost of goods sold (COGS) at different quantity tiers. This feature provides a more detailed view of your profit margins, especially when purchasing in bulk or offering discounts based on quantity. It’s designed to give you more control over your pricing and costs, ultimately optimizing your overall profitability.
If you have any further questions, feel free to reach out to us via live chat or at support@trueprofit.io.
Best regards,
Durra
True Profit
Durra was awesome. The fixed my issue of undertracking within minutes, couldnt have asked for a better support agent!
Hello Little Madu store admin,
We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.
By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Durra
TrueProfit Support Team
very nice
Hello AyDies store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Vani
TrueProfit Support Team
Grace was very helpful, quick replies, and very friendly.
Hello Govyra store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Grace
TrueProfit Support Team
Vani, tu ayuda ha sido excepcional, gracias!!
Hello Modas De la Vega store admin,
Thank you so much for your kind words! We're thrilled about your positive experience.
We'd also like to inform you about our Marketing Attribution feature, which records events and reports conversion data across multiple ad channels—a valuable tool for enhancing your performance marketing. This feature is available for Enterprise plan users, and you can learn more about it here.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/
If you have any further questions, please contact us via live chat or at support@trueprofit.io.
Best regards,
Vani
True Profit
True Profit has been the best profit tracking app I’ve tried so far. What really sold me is the support. Durra responded to me immediately every time, and even offered to screenshare to make sure I had everything set up correctly. Trial’s been a really positive experience and I’ll most likely stick with this app vs the others I tried.
Hello Becoming Her™ store admin,
We appreciate your lovely feedback! It's truly great to know about your positive experience with our app so far.
By the way, we also wanted to let you know about a helpful feature: Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
Best regards,
Durra
TrueProfit Support Team
TrueProfit has genuinely transformed the way I run my business.
The app finally gives me accurate, real-time profit tracking without the guesswork. Being able to see detailed expense breakdowns — ad spend, COGS, shipping, fees, refunds — all in one clean dashboard has helped me make faster and much more confident decisions. The clarity in their analytics alone has paid for the subscription many times over.
I also want to mention the support team, especially Durra, who has been incredibly helpful. Every question I had was answered quickly and clearly, and the level of service made the whole setup process smooth.
If you care about understanding your true profitability and scaling based on real numbers, TrueProfit is a must-have. Highly recommended.
Hello SmartPulse Store store admin,
Thank you so much for your kind words! We're glad to know about your positive experience with our app.
We also wanted to let you know about a helpful feature: Mobile app integration. This allows you to integrate our app on your mobile for easier checking of the data, and making quick decisions on the business plans.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330581-using-the-trueprofit-mobile-app
Best regards,
Durra
TrueProfit Support Team
L'équipe de Trueprofit à un SAV très réactif après une première déception.
- L'application fonctionne très bien, je pense que d'ici quelque mois elle sera parfaite en ajoutant quelques petites fonctionnalité manquante mais pour ce qui est de lire les données rapidement je recommande. L'app mobile est un vrai plus non négligeable
Hello MLD store admin,
Thank you so much for your kind words! We're happy to receive your sharing on our app.
We also wanted to let you know that we have plenty of other features on the Ultimate plan, such as the Ad Spend Sync by Campaigns using Custom Rules. This allows you to customize how your ad spend is tracked based on specific campaign rules, giving you more accurate performance insights.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11325240-set-up-ad-spend-sync-by-campaigns-using-custom-rules
We look forward to having you as a long-term partner in the future.
Best regards,
Grace
TrueProfit Support Team
Had a bit of confusion setting up the cost of goods based on customer order quantities, and Durra quickly helped me understand how to do it. Aside from that, TrueProfit is an amazing app.. super easy to use and great for analyzing data. Nothing feels better than seeing accurate numbers with just one refresh! Highly recommend.
Hello FLORENCE LANE store admin,
Thank you again for your kind words — I’m really glad to hear that you're enjoying your experience with TrueProfit!
I also wanted to introduce a powerful new feature you might find helpful:
You can now use Product Analytics to track the performance of each individual product in your store. This feature gives you detailed insights into revenue, cost, profit, ROAS, and more — all broken down by product. It’s a great way to identify top performers, spot underperforming items, and make smarter business decisions.
You can learn more about how it works here:
https://helpdesk.trueprofit.io/en/articles/11330258-product-analytics-overview
Best regards,
Durra
TrueProfit Support Team
