Anmeldelser (917)

Samlet bedømmelse
4,9
Antal pr. bedømmelsesniveau
  • 98 % af bedømmelserne er på 5 stjerner
  • 1 % af bedømmelserne er på 4 stjerner
  • 0 % af bedømmelserne er på 3 stjerner
  • 0 % af bedømmelserne er på 2 stjerner
  • 1 % af bedømmelserne er på 1 stjerner
22. marts 2024

Support team member Harper did a great job and the app works great

Venom Phero Perfume
Australien
8 måneder bruger appen
TrueProfit Real-time Profit & LTV tracking svarede 25. marts 2024

Hello Venom Phero Perfume store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profit

30. januar 2024

Very helpful and useful when it comes to knowing your numbers. The support team is also very helpful and proactive

The Uncommon Ones
USA
13 dage bruger appen
TrueProfit Real-time Profit & LTV tracking svarede 2. februar 2024

Hello The Uncommon Ones store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

25. januar 2024

I had some questions regarding the set up and calculations of my app. I met with Harper from their customer support team via an online meeting and she was absolutely wonderful.

Montessori
Tyrkiet
2 dage bruger appen
TrueProfit Real-time Profit & LTV tracking svarede 27. januar 2024

Hello Montessori store admin,

Thank you so much for sharing your experience. We currently have a Marketing Attribution feature, which records events and reports conversion data cross-channel for all of your ad channels. We believe it is a powerful tool for your performance marketing efforts. The feature is accessible to users of the Enterprise plan only. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/marketing-attribution-overview-ng22xf/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Harper
True Profi

24. november 2023

tres bonne appli support à l'écoute et tres réactif !

Sugarstyl
Frankrig
18 dage bruger appen
TrueProfit Real-time Profit & LTV tracking svarede 25. november 2023

Hi Sugarstyl admin,
Your feedback is incredibly valuable to us. With the Bundling feature, you can effortlessly discover the best product combinations that appeal to your customers and increase your sales.

Once again, we genuinely appreciate your kind words and support. Your satisfaction is our utmost priority, and we will continue to enhance our app's features and functionality to ensure it meets and exceeds your expectations.

If you have any further questions, please do not hesitate to reach out to us via our live chat, or email us at support@trueprofit.io

Best regards,
Grace

15. november 2023

Best tracking app ever, you have almost every feature you needs to track all your expenses, and the support is super responsive and helpful!

Newtiful
Italien
3 måneder bruger appen
TrueProfit Real-time Profit & LTV tracking svarede 16. november 2023

Hello Newtiful store admin,
Thanks for sharing your experience. We currently have an update on Product Analytics version 2, which provides you with more details on each product. Product Analytics will assist you in analyzing data on all your products to find out which are the most popular. The feature is accessible to users of our Advanced Plan and higher. Please visit this link for more information about this feature.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

If you have any further questions, please do not hesitate to reach out to us via our live chat or email us at support@trueprofit.io.

Best regards,
Vani
True Profit

21. august 2023

Very bad experience with this app, customer service is not comprehensive at all. App is hard to set up. I don't recommend using this app at all. BeProfit is much Better.

Splendidae
Frankrig
2 måneder bruger appen
TrueProfit Real-time Profit & LTV tracking svarede 22. august 2023

Hi, Splendidae store admin

Here is Harper from True Profit team. I hope this message finds you well. We appreciate your recent communication concerning your refund request and the experience you've encountered. We understand that your experience was rooted in a subscription refund request, and we'd like to clarify some aspects of the situation.

It's important to note that the negative experience you had was not due to any issues with our app, as you mentioned. Instead, it arose from the process of requesting a refund for a subscription that had been inadvertently overlooked for cancellation.

Our team is dedicated to ensuring the fair treatment of all users and protecting the integrity of our services. We must uphold the policies and processes in place, which may sometimes involve financial discussions and clarifications to address specific cases. We value the hard work and dedication that goes into the development of our services, and we strive to maintain fairness and consistency for all our users.
Hope to receive a response from you.

Best Regards!
Harper
TrueProfit - Profit & Lost, LTV Analytics

13. juli 2023

Awesome support ! I love using this app man, thank you harper you are an amazing agent as well, much appreciated.

iloinen
Japan
4 måneder bruger appen
TrueProfit Real-time Profit & LTV tracking svarede 19. juli 2023

Hello iloinen store admin,

From the True Profit team, this is Harper. Thank you very much for sharing your thoughts about our app and the caliber of our customer service on behalf of the entire team. To give you more advantages while using the True Profit app, we will continue to create new features.

There is a current upgrade to Product Analytics version 2 that gives you more information on each product. You can use product analytics to help you analyze data on all of your products to determine which are the most well-liked. Users of our Advanced Plan and higher can access the feature. For further details about this feature, kindly click on this link.
https://help.trueprofit.io/en/article/product-analytics-overview-v2-1vpb6qk/

Please do not hesitate to contact us via our live chat if you have any additional queries.

Best regards,
Harper
TrueProfit

11. april 2023

Very good app I like very much. Clear and easy to use. Very simple condition and very good support!!!

Pfoten Store
Tyskland
24 dage bruger appen
TrueProfit Real-time Profit & LTV tracking svarede 11. april 2023

Hi Paw Store store admin,
Here is Harper from the TrueProfit team. Thank you so much for your greathearted review.

You are the reason for us to grow more and bring a better customer experience.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Regards,
Harper
TrueProfit by OneCommerce

19. december 2022

very good and much cheaper than others , i recommend as they have a live chat also and very responsive thank you

Amebys
Frankrig
15 dage bruger appen
TrueProfit Real-time Profit & LTV tracking svarede 19. december 2022

Hi Amebys store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce

10. februar 2023

Very happy with the service from trueprofit. Would recommend everybody that is looking for a profit calculator app.

Wellana
Holland (Nederlandene)
7 måneder bruger appen
TrueProfit Real-time Profit & LTV tracking svarede 10. februar 2023

Hi Wellana store admin,
Here is Harper from the TrueProfit team.

First of all, I sincerely thank you for leaving a review.

We appreciate your feedback and comment about your experience using our app and loving our support.

Besides that, to improve your experience, we will keep improving our services for valued TrueProft users like you. Thank you for the loving words you've shared and for being the best part of the TrueProfit app.

Also, I highly recommend you to check our blog for the latest news regarding not only TrueProfit but also other of our OneCommerce applications - a leading eCommerce Solution Platform, more than that at https://onecommerce.io/blog/

If you have any further questions, please feel free to contact us via our live chat, or email us at support@trueprofit.io

Best regards,
Harper
TrueProfit by OneCommerce