Trunk ‑ Stock Sync & Bundling

At Hathorway, we've been growing our jewelry business quite quickly over the past years. Today, we are on multiple e-commerce platforms like Shopify, Etsy, and Faire; and inventory management has been one our greatest headaches that comes along with our growth. Luckily, we found Trunk to take that inventory management headache away!

Not only are we able to manage the quantity of our products effortlessly, but we could also manage our jewelry components and supplies so that we'll never run out or over purchase our jewelry bits and pieces. And not to mention, the on-boarding process for syncing our platforms on Trunk was an extremely seamless and quick experience, which is something every small business like ourselves really appreciates because our time is highly sparse. We highly recommend Trunk to every business who struggles with inventory management and who wants to save money and time.

We make and sell safety razors on Shopify, with lots of options. Our customers can buy both full razors and parts. Literally hundreds of combinations per model. On the back end, we use Shopify Variants and manually correct the inventory levels regularly to make sure we weren't selling something we didn't have. And to make sure that we weren't turning away a customer that wanted something that was available. As our brand grew, big drops were getting pushed out more and more to make sure we had enough inventory to satisfy every potential combination. I added Trunk to automatically correct inventory levels in real-time and my first drop with Trunk went flawlessly. I had over a thousand individual pieces ready, which could be purchased as 20+ individual part SKUs or combined into 120 different razor SKUs. Trunk kept up without any problems and the inventory levels were spot-on when the drop was done. Trunk updates the inventory levels quickly, which is a must-have. The dev team is easy to work with and is very responsive. If you're looking to manage bundles and kits on Shopify, I highly recommend Trunk. I just wish I found it sooner.

When I first installed this app, it seemed to work great and it would be perfect for what we needed. Is it too good to be true? Then the problems came. I updated inventory on a product and then it would revert to restocked. I thought maybe I did something wrong so I fixed it. I then added stock for a different product and a customer asked me if it had sold out. It had not (had they not asked I would not have known this was happening!). So I look and all the items that I had updated with new inventory were not synced up. The problems first came to my attention on a Wednesday when I thought I had did something wrong. Who knows how long it actually started before that. I contacted Trunk Thursday and again Friday. They got back to me Friday evening saying that there was something wrong on Etsy's end. Except how could that be because Shopify was also coming in incorrect. I had provided screenshots. Either way, there seems to be no urgency. The entire weekend we're losing sales because items are showing out of stock and then we are receiving orders for items that are out of stock and I have to cancel orders. In all, we have 5 days (that I know of) where this app is not working properly. What a nightmare. I LOVE the idea of the app if it worked the way it was suppose to. I am disappointed that an issue that starts on a Wednesday is not even resolved by Sunday (and is still unresolved as I write this). For this reason, I can not confidently recommend this app.

If you need to sync inventory between Shopify and Etsy (and others, including Faire), this app is is a must-have!

We've been wishing and hoping for a program like Trunk for our inventory management for YEARS and are loving how easy and effective it is to use! Customer service is just as excellent as the product.

I've been looking for something to keep track of the inventory that I sell across 3 different platforms (Shopify, Amazon and Etsy), and finally found it!!! So simple, yet so effective - I highly recommend you check out Trunk.

We always struggled with our inventory levels as we offer different designs for one product. Trunk has taken all our headaches away, it is easy to use, real-time, and allows us to have accurate stock levels without any manual intervention.

Definitely a life saver. After 6 years of manually rigging my Shopify and Square account inventories to match each other, here comes Trunk. Literally sped up our efficiency and accuracy. So glad we discovered this. Our jobs are so much easier!

We have been using Trunk inventory for over 30 days now and all is going smoothly. We have one Shopify store, one Ebay store and we sell on Amazon too, so far we haven't had any inventory errors. The inventory all syncs accurately and quickly, we recommend Trunk. Thank you! SunglassRage.com

I'm very happy to have found Trunk. I now have confidence that I will not oversell products that are listed on multiple venues. The additional kitting option allows me to set up quantity-based variations on venues which do not have this capability built in. And the customer service cannot be beat!