Trusted Roll

Turn post-purchase service from a cost center into a profit center

TRiP turns post-purchase service from a cost center into a profit center. Merchants offer customers optional premium service with benefits including return shipping, simplified returns, priority support, order assistance, and rewards. TRiP helps fund these services through customer participation while creating incremental merchant profit and encouraging repeat purchases.

• Offer customers premium service, easy returns, and priority customer support
• Post-purchase game gives customers a chance to win a refund
• Nudge app and creative promotions to increase AOV