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Good customer service
Asked remove brand mark
Did in seconds
Thank you for your positive feedback! 😊 We're delighted to hear that you had a great experience with our customer service team. And we're thrilled we could meet your expectations. If you have any more requests or questions, feel free to reach out. We're here to help! 👍
I received such helpful support from Andy and Joyce who helped me integrate the app into my website with customisation. Really glad I found these guys!
That's wonderful to hear! 🌟 We're thrilled that Andy and Joyce provided such helpful support and assisted you in customizing the app for your website integration. If you ever need more help or have further questions, don't hesitate to reach out. We're glad you found us too! 😊🚀
I have had a query and was approached by a gentleman from customer service, his name is Amey and truly he is a star. He solved my query with no hesitation which I am very grateful for and I highly recommend this service.
It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team at Omega receives your feedback – they’ll be thrilled to hear your kind words.
Great instantaneous support. Keep up the good work :)
App is difficult to configure. Once configured it still does not work properly.
Hi there,
Thank you for taking the time to leave a review for us. Although this was more than 2 years ago, we wanted to let future customers know that we did reply right away and supported you to resolve the problem.
In any case you still need our help, please don't hesitate to contact us.
Best regards,
Kaylee
lack of customization, look awful on site, letters are to small, no preview live of the widget.......
Hi
Thanks for your feedback and sorry for any inconvenience our app might cause you.
Our app does have the settings and preview layout for you to customize in the app, but we are not sure how would you like to display it.
We have contacted you via email and phone call, we are waiting to hear from you back so that we can support you with the customization. Please contact us.
Best regards,
Omega Team
自動的にサイトにアップしてくれて便利です。英語のシステムですが設定はシンプルで簡単です。私のサイトは英語ですが、日本語のサイトでも問題ないはずです。Q&Aも英語ですが、返答が速く親切でした。おすすめです。
Hi seiyajapan.com!
Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us.
Good App with good support team. still on trial trying to get to know it more.
Hopefully with in weeks
Hello The Holidays Shop,
Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Have a great day!
Kaylee - Omega Team
So far so good and I have used it for more than a year now! Keep up the great work - thank you so much!
Thanks for such a quick response and a great app, it is what's I was looking for. Amazing customer service
