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Excellent technical support. The software does what is has to do.
Greate when combined with Etsy Reviews Exporter and Esty Email Extractor chrome plugins. Highly recommended. The software lacks the ability to assign reviews to products after the file has been uploaded. a new upload will be required. I think a more user friendly interface is highly needed.
🌟 Thank you for your feedback! 🚀 We're delighted to hear that you've had an excellent experience with our technical support and that the software meets your expectations. 🛠️ Your suggestion about improving the user interface and the ability to assign reviews more flexibly is valuable feedback, and we appreciate it. 🤝 We're constantly working on enhancing our features, and your insights help us make the user experience even better. If you have more suggestions or need further assistance, feel free to reach out. Thank you for recommending us! 🌈😊 #ExcellentSupport #UserFeedback #ContinuousImprovement 🌟
I had an issue with importing reviews from a .csv file. I went to their live chat and spoke to Amey. Amey quickly and easily guided me through the steps and double checked the template file. There seemed to be a technical glitch and Amey was able to correct it quickly and within minutes i was up and running with my previous reviews. Great service and such a easy to use app. very impressed.
🌟 Wow, that's fantastic to hear! We're thrilled that Amey provided you with quick and efficient guidance to resolve the issue with importing reviews from a .csv file. It's great that the technical glitch was swiftly corrected, and you were able to get back up and running with your previous reviews. Thank you for your kind words and for choosing our app. If you have any more questions or need further assistance, feel free to reach out. We're here to help! 😊🚀
Great, easy app for showing Facebook reviews on your website and rating products, collecting reviews on web page. Customer support is amazing and fast! And this gem is totally free! Love it! Thank you for your great work :) I am super impressed with the magic trick taking your branding off!
🌟 Wow, your feedback made our day! 🚀 We're thrilled to hear that you love our app for showcasing Facebook reviews, rating products, and collecting reviews on your webpage. Our team is overjoyed that you found our customer support amazing and fast. 😊✨ And we're delighted that you appreciate the magic trick with our branding removal – we aim to impress! Thank you for your kind words and for choosing our app. If you ever need more magic, we're here for you! 🎩💻
Exeptional Support and Seamless App Experience!
I recently encountered a minor issue, and I must commend their customer support for a quick and effective resolution. The team's expertise and responsiveness were impressive.
Beyond the exceptional support, the app itself is fantastic. The user-friendly interface and seamless performance make it a standout.
Absolutely thrilled to hear about your exceptional experience! 🌟 Our support team is all about quick fixes and effective solutions. Kudos to them! 👏 We're delighted you find our app fantastic – the user-friendly interface and seamless performance are our recipe for success! 🚀 Thanks a bunch for your kind words! 🙌 #ExceptionalService #SeamlessExperience
This app is truly amazing. Joyce assisted us in importing reviews and configuring themes. Without Joyce, we wouldn't have been able to use the app. Despite our limited proficiency in English, Joyce understood our intentions and responded promptly and appropriately. The fact that the service is free to use is fantastic, but above all, the support is prompt and thorough. We have found a truly wonderful app.
Thank you for the amazing review! 🌟We're thrilled that Joyce was able to assist you with importing reviews and configuring themes. Despite the language barrier, we're glad we could meet your needs effectively. Our prompt and thorough support, combined with the fact that our service is free to use, makes us truly wonderful. If you have any further questions, Joyce and our team are here to help. Thank you for choosing our app! 😊🙌
Very pleased with Trustify - this app has enabled us to add client reviews to our website in a neat and attractive way. Shout out to Joyce, the Customer Advisor, who spent considerable time adapting the app features to suit our requirements. She was patient, efficient and super-quick. The best part is that this awesome app is free!
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
Facebook Reviews presents reviews appealingly on our site, except that it stops, without warning, every 60 days, and needs "rebooting" (reauthorization of its FB token). So prepare to keep an eye on your reviews page forever, and for regular visits to the app admin page, if you intend to use this app.
After many years with this app, we finally switched to a different app to pull in reviews to our site when Trustify had one issue after another that required an unreasonable amount of our time to fix. Their support was somewhat responsive, but mostly unhelpful.
Hi there,
We’re truly sorry to hear about the difficulties you’ve experienced with our app. We understand how frustrating this situation must be for you.
Our support team has reached out to assist you in resolving these issues, and we hope you'll give us another chance to provide the reliable service you deserve.
Thank you for your feedback.
Best regards,
Kaylee from the Trustify Team
Timely response
Thank you so much for your feedback on Trustify Reviews App & SEO app 😊 We're really glad to hear you had a timely support experience with our team. Providing quick and reliable assistance is something we truly value, and your support means a lot to us 🚀💙
High level of customer care team, and fair system with all functionality
Thank you for your thoughtful feedback 😊
We are really glad to hear that you value the customer care team and find the system of Trustify Reviews App & SEO fair and full of useful functionality 💙✨
If you ever need any support or have ideas to improve further, we are always here to listen and help 🤝🚀
Very responsive, and helpful customer service. Highly recommend their service!
Thank you so much for the wonderful recommendation! 🙌
We’re thrilled to hear you found our customer service responsive and helpful, that’s exactly the standard we aim to maintain.
Your support truly means a lot to us. If you ever need anything, we’re always here and ready to help! 🚀
