Trustpilot

Thanks for the 5-star review and for sharing your feedback! We completely understand the value of managing more of your Trustpilot experience directly within Shopify. Bringing more functionality from the Trustpilot business platform into the Shopify app is on our roadmap, with the goal of creating a more comprehensive and seamless experience. We appreciate your suggestion and look forward to bringing you more improvements!

Thank you for bringing this to our attention. We’re sorry to hear you’ve been unable to access the app. We’d like to investigate this and help get you up and running. Please contact our team at apps@trustpilot.com with the email address associated with your account and details of the issue so we can troubleshoot this with you directly. We appreciate your feedback and hope to get this resolved for you quickly.

Thank you for your review! We're so glad to hear the app is working well for you and that you've been able to collect reviews quickly. It's also great to know you're finding the drag-and-drop blocks easy to use. We designed them to make customizing your storefront as simple as possible.
If you ever have any questions, feedback, or need assistance, our team is always happy to help. You can reach us at apps@trustpilot.com.
Thanks again for choosing Trustpilot and we appreciate your support!

We're sorry to see your 1-star review. We'd appreciate the opportunity to better understand your experience and address any concerns you may have. Please reach out to us at apps@trustpilot.com so our team can help.

Gracias por compartir su valoración con nosotros. Nosotros tomamos toda la retroalimentación de las empresas en serio y quisiéramos entender más sobre su experiencia.

Queremos aclarar que la plataforma de Trustpilot le proporciona la funcionalidad para recolectar reseñas en español y en múltiples otros idiomas.
Si hubo un aspecto del proceso de configurar la aplicación que no funcionó como usted esperaba, nosotros agradeceríamos la oportunidad para investigar y ayudarle.

Por favor póngase en contacto con nosotros mediante nuestro correo apps@trustpilot.com para que nosotros podamos mejor entender su caso de uso y asistirle más.

Gracias de nuevo por compartir su experiencia con nosotros mientras seguimos mejorando la experiencia de usuario de nuestra aplicación.

Hallo,
es tut uns sehr leid zu hören, dass Sie auf Schwierigkeiten bei der Benutzung unserer App gestoßen sind. Wir verstehen vollkommen, wie frustrierend das ist, besonders, wenn Sie sich für Ihr Unternehmen auf Trustpilot verlassen.
Das ist absolut nicht die Erfahrung, die wir uns für unsere Kunden wünschen. Unser Team möchte der Sache gerne auf den Grund gehen und gemeinsam mit Ihnen eine Lösung finden.
Bitte kontaktieren Sie uns unter apps@trustpilot.com, damit wir uns das genauer anschauen und dafür sorgen können, dass in Ihrem Store alles einwandfrei läuft.
Vielen Dank, dass Sie sich die Zeit für dieses Feedback genommen haben. Es hilft uns dabei, die App kontinuierlich zu verbessern.
Viele Grüße
Das Trustpilot-Team

We’re really happy to hear that the new Trustpilot app experience is working well for you. We’re excited to keep improving the app with new features and enhancements, and are focused on making it the best possible experience for merchants.

Please don’t hesitate to reach out with any additional feedback, we’d love to hear from you.

Thanks again for taking the time to share your feedback.

Merci pour votre avis 5 étoiles! Nous vous remercions d'avoir pris le temps d'évaluer notre application. Si vous avez des commentaires ou des suggestions pour améliorer encore votre expérience, nous serions ravis de les connaître. N'hésitez pas à contacter notre équipe à l'adresse apps@trustpilot.com.

Thank you for your review! We appreciate your support. Should you have any suggestions for improvements, please reach out to us at apps@trustpilot.com