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Thank you for trying the new Trustpilot app. We’re sorry to see the 1-star review and would really like to understand what led to this experience.
As this is a new version of the app, feedback from merchants is incredibly important to us. If something didn’t work as expected, whether during installation, setup, widget placement, review collection, or another part of the experience, we’d be grateful if you could share more detail so we can investigate and improve it.
Please contact us at apps@trustpilot.com so we can better understand what happened and help get things working for your store.
Thank you again for taking the time to share your rating.
The Trustpilot Team
Thank you for your 5-star review! We appreciate you taking the time to rate our app. If you have any feedback or suggestions on how we can make your experience even better, we'd love to hear from you. Please reach out to our team at apps@trustpilot.com.