Trustpilot

Name: Trustpilot
Brand: Trustpilot
Rating: 2.7 (18 reviews)

定價: 提供免費方案
評分: 2.7 (18)
開發者: Trustpilot

運用購物者信任的顧客回饋來帶動更多流量並提升銷售額。

Trustpilot Reviews 可協助 Shopify 商家收集更多評論，在商店各處突顯信任訊號，並提高轉換率。只要幾分鐘即可安裝完成，並開始建立購物者一眼就能認出的可信度。 Trustpilot 廣受全球品牌信任且深受數百萬消費者使用，可協助您收集顧客評論、將其顯示在商店門面，並建立用於 AI 驅動搜尋 (AEO) 及購物體驗的信任訊號。

在整個顧客旅程中，透過值得信賴的評論來帶動銷售。
在每筆訂單完成後收集更多顧客評論。
無需編寫程式碼，只要輕鬆設定即可新增拖曳式評論小工具。
利用顧客心聲建立買家信心。
透過能帶動新流量的評論內容，提升 SEO 與 AEO。

含有自動翻譯的文字

顯示原文

廣獲同類商店愛用: 美國商家

語言

英文

這項應用程式尚未翻譯成繁體中文

可與以下項目搭配使用

Shopify 管理介面
Facebook
Google
Instagram
Klaviyo
TikTok
Zendesk

類別

商品評價

顯示選項

評論收集方式

定價

選擇最適合您業務的方案。

免費

功能

每月 50 次評論邀請
1 個用於展示評論的小工具
1 名使用者
1 個網域
15 個電子商務與行銷整合

Starter

$1,188 /年

功能

每月 100 次評論邀請
2 個用於展示評論的小工具
1 名使用者
1 個網域
15 個電子商務與行銷整合
利用 Trustpilot 資源增強您的廣告成效
適合小型企業 (營收不超過 5 百萬美元)
僅供新顧客使用

Plus

$3,828 /年

功能

每月 300 次評論邀請
10 個用於展示評論的小工具
3 名使用者
3 個網域 (分開計價)
25 個電子商務與行銷整合
利用 Trustpilot 行銷增強您的廣告成效
讓公開個人檔案與您的品牌相符

Premium

$9,588 /年

功能

每月 1,000 次評論邀請
21 個用於展示評論的小工具
10 名使用者
所有整合
利用 Trustpilot 行銷增強您的廣告成效
讓公開個人檔案與您的品牌相符
專屬顧客成功經理
提供更多具備數據洞察的儀表板

含有自動翻譯的文字

顯示原文

所有費用均以 USD 計價。查看所有定價選項

評論 (18)

整體評分

2.7

各級評分數量

39% 的評分為 5 顆星
7
6% 的評分為 4 顆星
1
6% 的評分為 3 顆星
1
6% 的評分為 2 顆星
1
44% 的評分為 1 顆星
8

所有評價

2026年9月30日

Trust Pilot needs a paid tier between free and $1k+/ year for small businesses. I would happily pay a small fee for my small business but the first paid tier is just too expensive as a percentage of revenue. They get really fussy about sharing your rating on your own site as well. Seems like it is a ploy to get you to upgrade to a paid tier. Going to explore other options, including paid options, to see if I find something with better service and value for my business, in a paid tier.

Kahuna Surf Collective

美國

使用應用程式 2個月

Trustpilot 已回覆 2026年10月1日

We understand how the jump from free to our paid plan can feel hard to justify for a small business. We can also see why some of the restrictions you’ve faced when sharing your rating on your own website could further add to your concerns about the value.
Would you be open to a short call? We’d really like to hear more about your needs, including pricing and review display options and discuss how we can better support your business and deliver more value from Trustpilot. Please reach out to us at apps@trustpilot.com and we’d be happy to connect.
The Trustpilot team

2026年9月23日

Honestly, the worst app ever. Can't customize the email so it looks like it is associated with my brand or give it a premium look and feel. It feels like trustpilot wants to be the arbitrator of reviews so you have very little control of how your brand is represented in these emails. Also if a customer does not reply to your review request you can't follow up. Trustpilot controls this process way too much. They also randomly remove reviews with no explanation.

You are a review platform not the God of reviews. Get off your high horse. How ironic that truspilot has a 2 star rating.

Drip Culture Jewelry

加拿大

使用應用程式 13分鐘

Trustpilot 已回覆 2026年9月29日

Thanks for taking the time to share your feedback. We’re sorry to hear that the app hasn’t met your expectations particularly around customization of review invitations, follow-up options, and the level of control you have over the experience.
We’d like to better understand your setup and what you’re trying to achieve so we can look into these concerns with you directly. Your feedback is also valuable as we continue to improve the Shopify integration and overall experience for merchants.
Please reach out to us at apps@trustpilot.com and we’ll connect you with the right team to discuss your feedback and see how we can help.
The Trustpilot team

2026年8月10日

Har installerat appen men sidan är helt vit, har försökt att avinstallera och installera om appen flera gånger men resultatet blir det samma

SoRa Koreanshop

瑞典

使用應用程式 4分鐘

Trustpilot 已回覆 2026年8月12日

Thank you for bringing this to our attention. We’re glad our team was able to connect with you directly and that you’re now able to access the app after switching browsers.
We appreciate you taking the time to flag the issue. If you experience any other issues or have feedback for us, please reach out to apps@trustpilot.com and our team will be happy to help.