Reviews (21)
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Great app, easy set up. The step-by-step tutorial video on YouTube is super helpful and answered almost all of my questions. For any other questions they have a live chat. Perfect option for our luxury clothing brand where we get frequent returns. Very satisfied!
Excellent app with a Home Try-On flow that’s straightforward to set up and simple for customers to navigate.
The features run reliably without glitches, and overall feels well-designed.
It supports our workflow smoothly and delivers exactly what we need for an efficient, seamless try-on process.
Amazing TryOn made a BIG difference in my shop. and their customer service is incredible. I've Reachout 3 times and they replied within minutes every time. Honest company and great service. Highly recommended if you sell non recurrent physical products!
This is a very good app for a Try Before Buying program. It works seamlessly with the Shopify store and can be integrated aesthetically with the design of the Theme so it doesn't seem like an "add on". I particularly like the "authorized credit card" hold so the risk of not capturing the funds after the trial period is reduced. I found the best part was working with the Tryon Team for support. They were very responsive, helpful, and always accessible and made the implementation virtually effortless. I would highly recommend this app.
The app doesn't work with 3PL fulfilment centers. The support is non existent they reply 3 days later. The app rejected all coming orders with tryon, over 20 came in and got rejected. Regular orders coming through ok, everything from tryon gets rejected! It was a huge waste of tome and money since we spent almost $2000 in ads promoting this deal and no orders were captured!
Thank you for your review. Tryon is a Try Before You Buy app that ensures merchants' funds are secure. If an order is rejected by the credit card provider, Tryon will automatically cancel it. Tryon handles the Try Before You Buy order management and is not involved in fulfillment. We are always seeking feedback, and we’ve made sure the authorization hold process is now clearer for merchants. While our customer service is usually active, there may be longer response times on weekends. Wishing you continued success and sales in the future, and we’re always here to assist with anything related to Tryon.
Tryon is a Game Changer. Perfect for giving unsure customers the confidence to try our products & we've had 100% follow through with purchase.
Its simple for both us & customers & the couple of minor issues/questions we had were resolved very quickly by Amir.
We trialed it with a few items but will now implement it for the majority of our products.
I highly recommend trying Tryon for your store!
Easy to use, responsive developer, increased conversion rates. Tryon basically gets you access to a share of the market that buys more tentatively.
We were managing Try-On orders manually (booking appointments, managing timelines) prior to finding Tryon. Now we're able to offer the Try-On experience in a seamless self-serve model, saving our Style Advisors time and effort while also offering our clients the option of a self-serve experience. Because our theme is customized, we couldn't just add and turn-on the app instantly, but Amir from Tryon went above and beyond to ensure that the implementation was perfect (design & functionality). It was a pleasure to work with him and we're happy to have found the app.
We are really grateful to have found Tryon. That solution made us stand out in competition and allowed a significant increase in customers' brand-trust and conversion rates. Additionally, their way of securing us as merchants and the minimal impact on the logistical aspect really left us with no worries. The team's dedication to make it work best for us has really helped us implement it in the best way. Whenever we required a feature or a customization they immediately responded and implemented it with ease. I highly recommend installing it.
Amir answered all my questions super fast and everything works a treat! this is a gamechanger for my business!