Recoup: Chargebacks & Disputes

Recoup auto-fights chargebacks by gathering evidence and submitting disputes to recover revenue.

Chargebacks and payment disputes drain revenue. Most go unanswered, and answered ones still lose — banks reject any representment missing the evidence that chargeback reason code requires. Recoup auto-fights chargebacks on Shopify Payments and PayPal. It gathers order, customer, payment, fraud, risk and delivery tracking evidence, writes the dispute response, and submits it before the deadline to recover revenue. No monthly fee. Pay only when a chargeback is won. Terms covered: chargeback

• Automatically responds to every chargeback with a complete dispute submission
• Gathers order, customer, risk, and tracking evidence for each dispute
• Submits dispute evidence to the payment processor before the deadline
• Shows recovered revenue, win rate, and dispute status in one dashboard
• Adds carrier tracking and delivery proof for not-received disputes