Unleashed Inventory Management

The customer service has been spectacular and very helpful, now I feel able to update and improve my experience in unleashed on my own, Mike Yazbek has helped me and from the beginning he has been very attentive to my needs

We have been using the Unleashed - Shopify integration for 12 months now. At first the Integration was quite basic but very helpful. In the last few months Unleashed has improved the integration, most importantly with the ability to edit the orders in Unleashed if an item needs to be refunded or if the customer purchased the wrong product. Previously we would have to refund the whole order and start over as you could not make any changes.

If I ever need help the Unleashed support on the live chat is also very helpful and usually every time my query is answered.

Also Unleashed works well with the Starshipit for booking labels as they all integrate back over to Shopify which saves a lot of time!

We recently signed up to Unleashed after feeling let down by our previous Inventory Management Software. The Flightpath was excellently executed by Mike, who guided us through the process, as well as offering feedback on the information we'd uploaded into the system.

I've set up a few similar pieces of software over the past 10 years, for various businesses, but I can honestly say that none of them have offered the level of support that Mike has, nor had the knowledge Mike has shared with us!

The software also works better, and has more advanced features than anything I've used previously. The ability to add part of a stock unit to BOMs is astounding, the margin per line is incredibly useful.

We're incredibly grateful for how easy Mike has made the implementation process, and we've found ourselves feeling a bit sad that we don't need any further calls with him!!

Heather was very helpful when we were having issues remapping our products! She went above and beyond.

I feel like I have had one of the worst experiences to date. So far, I haven't been able to get any help unless it is done on their timeline, and they do not seem very urgent about it as a customer.

Will decide if to cancel on continue using this

Just wonderful customer service from Unleashed, I always ask for help to the same person and that helps to keep everything better. I have been using Unleashed for one year now and happy with it. Integration with upstock, shopify and xero is great and makes everything super fast.
Great system.