Unleashed Inventory Management
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- 2.7 (26)
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全方位掌握與全面控管：透過 Unleashed 管理庫存成本並有效擴展規模
Unleashed 不僅是 Shopify 商店的庫存解決方案。Unleashed 讓您能全面掌握與控管供應鏈，從採購、生產到銷售均涵蓋其中。 Unleashed 非常適合製造商、批發商和電子商務零售商，能透過強大的採購與銷售訂單管理、即時洞察及準確的庫存量，協助您擴展業務。Unleashed 簡單易用，並有親切友善的支援團隊做為後盾。
- 從單一畫面履行 Shopify 訂單，包含 POS、B2B 及實體銷售
- 跨多個倉庫和地點的即時、準確庫存檢視畫面
- 全通路檢視您的補貨與生產需求
- 追蹤運費和關稅等變動成本，以掌握準確的利潤率
- 超過 30 種整合功能：會計、CRM、POS 系統、分析工具與連接器
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- Amazon
- Lightspeed
- Prospect CRM
- Quickbooks online
- Xero
評論 (26)
Best to Avoid Unleashed
We have used Unleashed for quite a while
We have several issues with them
1 - They way they handle freight on your purchase orders is a total fundamental failure - you have to be very careful or you will wind up with 2 bills, and worse if its a split shipment be extremely careful about allocating costs - or your stock value will be totally wrong
2 They just keep increasing the pricing and for $800 a month - still no phone support
3 Their terms and conditions are dodgy - says 30 days notice, but actually its 30 days before your next invoice, so in effect its really more like 60 days - they just take the money and don't care of course as you are leaving
Thank you for taking the time to share this - we take feedback like this seriously, even when it's hard to hear.
On the freight and purchase order point: there is a way to spread a single freight cost evenly across split purchase orders (the "Add Shared Cost" function), but we agree it isn't automatic or obvious, and that's a fair criticism of the workflow. We've raised this directly with our Product team as an improvement so it's clearer for split shipments going forward.
On the notice period: a 30-day cancellation notice window is standard across most SaaS providers, so the policy itself isn't unusual. That said, we understand it was frustrating that your notice fell just inside that window, meaning your final invoice was charged before the cancellation took effect - we've explained the mechanics of this directly with you.
On pricing: we know increases are never welcome, and we appreciate you sharing that directly rather than just walking away.
We've already been in touch with you directly to work through a resolution, and we're glad to keep that conversation open if there's anything further to discuss.
Regards,
The Unleashed Team
There are so many issues and the account manager which comes after the initialization doesn't respond to you at all. A good software if it has an active human support.
Sync takes time.
Backup restore is a charged service
Human support takes ages to solve it totally
A good software but extremely expensive. My company has invested close to $40,000 AUD over the years in the software and we keep hitting limitations where they make you pay extra. I can't even get a new employee to get training on this software without paying another few hundred dollars a month. It's a bit ridiculous how much they value new sales or add ons rather than their current clients who has spent all their hard earned money on their software. Quite disappointed and will be trying to move softwares soon.
They now have shifted most things to AI - they've increased my bill to $800 and have added things to my bill without my consent. You can't get a hold of anyone or even get a reply within a couple of days unless you pay even more than $800. Unless you check your bills, they'll add random things to it. So make sure you watch your bills. There's no denying it's a good software, but there are many other ones out there offering similar things at half the price and with better support that actually treats you like a half human and doesn't make you feel like you're visiting a mechanic every month - you never know what they're going to charge you for next.
Thank you for the detailed feedback. We want to address a few points directly.
The suggestion that charges were added to your account without consent isn't something we've seen happen on your account, nor is it common practice, but we take any concern like this seriously. We've already been in touch with you directly and we're pleased it sounds like you're all sorted now.
On training, Unleashed includes a full academy, on-demand videos, webinars, and a knowledge base at no additional cost. We'd encourage anyone on your team to make use of those. But we can always do better.
Unleashed is a modular platform and some advanced features carry additional cost. It helps make our software a good fit for businesses at all kinds of stages, but we'll take your feedback seriously when it comes to how we communicate that and how we invest in outcomes for existing customers.
We hear you on support response times and we're actively working to improve that experience.
The Unleashed Team
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