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BE CAREFUL! WATCH YOUR CHECKOUT LIVE SESSIONS. THEY ARE SENDING YOUR CUSTOMERS UNSOLICITED OFFERS ABOUT TO EXTERNAL WEBSITES.
We’re very sorry for the inconvenience you experienced. 🙏 Our team has tried to reach out to you multiple times to explain the situation and provide support, but unfortunately we haven’t received any response.
We would highly appreciate it if you could contact us so we could make things right.
The app works well, and their support team is very responsive to feedback and has demonstrated their eagerness to go above and beyond which was a pleasant and well received service. Highly recommend.
This app is working very well. It looses a star because immediately after you add the discounted item to cart, on my store at least, the customer can change quantity on the discounted items. They could then potentially have extra discounted merch which I will have to remove. It hasn't been an issue yet, but worried it could be! If it becomes an issue, then the rating will really drop.
Thanks for your feedback! Please reach out to our Support team using the live chat inside of the app, we will do our best to investigate this case :)
grat product, support and company
From the Shopify team: "it treats all checkouts as draft orders and draft orders cannot process discount codes" Basically, the discount code box on our checkout page no longer worked. It was a customer service nightmare to have customers calling and emailing saying that there was nowhere for them to input the discount code they had been given.
Thanks for your feedback and sorry for such inconvenience. We tried to contact you via email regarding this case but didn't receive a response yet. Please drop us a line at your convenience. Hope to hear from you soon!
Dose not work with other discount codes and this is not disclosed anywhere that I can see. Oversight.
Thanks for your feedback.
We would kindly inform you that it's a Shopify restriction and, unfortunately, there's nothing we could do.
This is the way all apps should be for Shopify. EASY. With quick customer service.
Not that we needed customer service. Initially, I couldn't figure out how to install it - only to realize that it was SO EASY that I didn't have to do anything. It was already installed and good to go.
Interface is intuitive and a new offer takes moments to create. We've had this working for about 10 days - took us a little tweaking to figure out the best offers, but we've now upsold nearly $200 in the last week. Considering the price of the app, I'd say that it's a GREAT value!
And I just have to say again - Customer Service. It matters so much to us. BOLD has nice apps, but no customer service to speak of. I emailed support for Upsell and had a friendly email reply within a couple of hours. Much appreciated.
We have been using Upsell since we opened in 2014 and we've recently had an issue due to an update on the theme by Shopify. We contacted customer service and they solved the problem immediately. Communication was amazing. We installed Unlimited Upsell shortly after we opened our online boutique on March 2014. The app was easy to install and works great with our shopify theme. The instructions to create an upsell were user friendly. Overall a well designed app that does exactly what it is for. I will continue using it and I recommend to anybody that needs an Upsell app.
Excellent app and AMAZING customer service and technical support! Philip when above and beyond to not only help me make the appearance of the pop up look perfect for my shop but also diagnosed an HUGE issue I was having with my shop that didn't have a thing to do with their app! He was a lifesaver and the app is up and running perfectly.
So easy to set up quick upsell products attached to any item in your shop. A great way of doing a bundle without all the hassle and expense. Thanks Upsell! :) Pamela
www.tinyfrockshop.com
I really like this app! There are many similar apps out there and you pay a lot for them. This is free! Not sure how long it will remain free and maintained, but looks cool it has many brilliant features. Customer support is amazing, they are quick and they always come back with an answer in minutes. Tip: it has some looping/redirecting issue when you try to open the app, press the "escape" button couple of times and that will solve this issue. (I am using mac) Only reason I gave 4 star other way it would be 5!
Thanks so much for your feedback! It's really appreciated!