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This app works awesome, and saves us a lot of time.
App connects quickly to Shopify, you can work with rules so that the correct UPS service is connected to the different shipping methods in your store.
Automatically puts the orders on fullfilled after the label is printed, tracking right in the Shopify orders dashboard.
We had one issue that we could not print from the dashboard directly to our label printer, but one ticket and maybe 1 hour later that was added to our account, and we can now print the labels directly from the dashboard.
Super easy and very happy with this!
Great app, easy to set up, good Shopify integration (vice versa) and creating shipping labels is a breeze. I use the app for a week now, the few questions that I had and asked through the support button, were answered very fast and adequate. The most 'difficult' thing to do was creating a UPS account which I didn't have yet .
I will use the app only for international shipping labels from The Netherlands to mainly the USA, Canada and Australia, and so far this works without flaws, and with good shipping rates (much better than the rates through for instance the Sendcloud app).
If I had one improvement wish (for now), it would be the possibility to add more products to the automatically created commercial invoice (I sometimes add a free product to a parcel), without having to adjust a Shopify order.
Great app, works like a charm. Customer Service is outstanding, I reached out in during the weekend and they responded right away, even during the late hours.
Def recommend!
App works great! Support is fast. I had a few suggestions for improvement, and they've added it to roadmap.
Keep up the good work! :)
Ruben is the best!!! Great support team. And oww yeah! This app makes your life much easier ! easy setup and also auto generating invoices for worldwide orders.
So far this has been great. App works great and the customer service by Ruben is particularly great. Extremely fast, clear and thorough, I've gotten an answer to all my questions – often within minutes!
UPS customer support, especially Ruben, has been absolutely incredible and extremely helpful. The support team has been very responsive, providing feedback quickly and consistently going the extra mile. Honestly, it’s some of the best and most helpful support I’ve received!
This level of support makes it easy to remain confident in the app’s functionality and to continue using the UPS dashboard. We are very grateful for all the assistance.
Realmente son 4 estrellas pero la llamada de soporte que puedes pedir la verdad que fue de lujo.
Son muy rápidos con cualquier duda tb por email
Diría que es una aplicación con una pequeña barrera de entrada pero definitivamente es 1000% mejor que usar UPS.com
Las reglas que puedes poner son la clave y le voy a dar más caña a eso para sistematizarlo todo aun más.
Faltan cosillas como que te seleccione por defecto el envío más barato pero al parecer los van a ir metiendo.
Muy recomendable.
We have been using the UPS Shipping Dashboard for a little over 2 years now and have had ZERO issues when it comes to managing and creating labels for our shipments. The automatic shipping details make every order quick and concise, alongside the automatic fulfillment.
Any questions we did have for customer service were answered promptly, and with clear, easy-to-follow directions. I would highly suggest to use the app for any and all UPS shipments through Shopify!
The support I received has been good - we had many questions when changing from another Courier service as the setup is different.
Every question I asked got answered.
The app is quite good, it does have some limitations, but does what we currently need it to do.