Upsell App: BOGO, Bundles, 30+
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I got charged amount under "professional fees" even when I uninstalled this app within the trial period. This is unacceptable. Pls refund the amount.
Thank you for your feedback. We’d like to clarify the situation.
Our records indicate that the app was used for 10 days, which is beyond the 7-day free trial, and the charge was therefore automatically applied by Shopify under “Professional” plan. Please note that all app billing is handled directly by Shopify.
We understand how this can be confusing, and as a gesture of goodwill, we’re happy to offer a full refund. Please reach out to us and we’ll be glad to assist.
— Upsell Kit Team
perfect and experienced customer support!
great customer service and all in one tools! saves me money and time
Super application et en cas de besoin le support client est super pro et réactif ! Je recommande !
goede service!! perfecte app.
丁寧な対応をありがとうございました。
App multifunzione estremamente utile. Ho contattao il servizio clienti per dei chiarimenti su una funzionalità ed è stato rapido ed efficiente.
Super viele Tools und Anpassungsmöglichkeiten, schneller und guter Support!
very responsive customer service and easy to work with app!
Very well made app with many functions, the support is very prepared and responds immediately, highly recommended.
