Upsell Kit: BOGO, Bundle & 30+
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Worked ok, but takes up too much room on the PDP, and looks pretty outdated. Also did not like the badge it puts over every product tile.
completely waste app , there is no customer support , i am paying customer and still no resolution to my problem. if you want to save money and have better features try other available apps . this app is just horrendous.
Sudden Removal of Free Tier and we had our clothing charts gone!
We didn't receive any email with prior knowledge of removing the free plan
Terrible communication and terrible move by removing the free Tier.
Amazing app with top-notch support!
Upsell Kit is packed with powerful features to boost conversions — from smart upsells to urgency timers and trust badges. It’s super intuitive and flexible. But what truly stands out is the support: every time I’ve had a question, it was solved within minutes. Fast, friendly, and efficient. Highly recommended!
Used to be amazing. Now stuff isn't working and they are trying to pass off AI as real customer service that's a joke. If it wasn't AI I have never had a human repeat the question back to me as the solution. Bummer because I loved the app but if they can't even provide customer service anymore I would rather spend more and go to anther app.
Hi there,
We’re really sorry to hear about your experience and truly appreciate you taking the time to share your feedback.
It looks like we missed your message at the time you reached out due to a temporary connectivity issue on our end, which prevented us from responding as quickly as we normally do. We completely understand how frustrating that must have been, especially when you were expecting timely support.
We want to clarify that our support is handled by real people, and we’re always here to help resolve any issues properly not just repeat responses. What you experienced doesn’t reflect the level of service we aim to provide.
We’d genuinely love the chance to make this right for you. If you’re open to it, please reach out to us again and we’ll prioritize your case and ensure everything is resolved quickly.
Thank you again for your honest feedback it helps us improve.
Best regards,
Upsell Kit Team
perfect and experienced customer support!
goede service!! perfecte app.
Fijne app die vele mogelijkheden bieden met een super goede hulplijn
Superior app! So many great features to boost your store and sales. Good customization possibilities and very easy to use. I highly recommend it to all Shopify users.
I also had a few small issues with the app, and customer service fixed everything super fast with a very professional touch!
Definitely one of the best apps and customer service teams out there.
Really impressed with the Upsell Kit app and their customer service! It’s super user-friendly and easy to set up. I originally tried a competitor (ReConvert), but it was far too complicated. Upsell Kit made everything simple, and when I had a question, their live chat agent responded quickly with helpful guidance. I’m very pleased with both the app and the support — highly recommend!
