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We were searching for such an App before but all other solutions were not specifically developed for the Shopify ecosystem. Now we finally have peace of mind. Highly recommend!
Uptime has been a great addition to our testing suite! We didn't have any form of automated testing in place and wanted something that would ensure our ecommerce flows (add to carts, checkouts, etc.) were working properly, and give us peace of mind. We regularly collaborate with the Uptime team, who have a deep knowledge of Shopify stores/backend, to identify and set up automated tests for important flows on our store. Setting up flows is super easy and very intuitive to do. So far Uptime has identified quite a few breaks in our functionality, right as they happened and allowed us to quickly fix the issue. When any functionality breaks, Uptime immediately notifies us via email so we can work on a fix as soon as possible and minimize any impact on store revenue or customer experience. With the upcoming holiday/BFCM shopping season, we're excited to set up new flows for all promotional landing/sale pages to ensure that our most important shopping experiences are working properly during what we consider to be the most important shopping season of the year. Finally, using Uptime has saved our team many hours of manual QA with their automated tests, and we use the time saved to focus on new strategic work for our business! I’m super excited for new functionality the Uptime team is working on, and now consider Uptime a crucial testing tool for our stores.
Love this app. Really cool way to automate testing on your website. Super easy to set up and the test flows can monitor every nook and cranny of your website. It can even monitor 3rd party app outages. Has everything you need in a QA tool
Uptime is solid. We were beta users so (as expected) we encountered a few early challenges - the way the team went above and beyond to fix our immediate issue, and more importantly build the fixes into the app, was super impressive. Recommended.
Great app - super helpful and really have enjoyed working with the team so far. I was looking for an app similar to this that would help flag whenever my store was down or there was something wrong with the checkout. This has already paid for itself many times over, highly recommend!
We're so happy to hear Uptime was exactly what you were looking for! We hope the app continues to provide some peace of mind to you and your team :)
Must have app for anyone running paid ads. If you're running paid ads, and the site goes down you're literally burning money. Happened to us twice last and each time we burned several thousand dollars because it took house many hours to realize that shopify was down, so having something like this is an absolute must have
Thanks so much for the review! We hope Uptime gives you peace of mind knowing your store is always being monitored for issues!
The team at Uptime are top-notch - incredibly helpful from start to finish, and even after we've been using the app for months. This app addresses a major need for Shopify store monitoring and we are so thankful to have it be our failsafe, especially around major promotional periods like Black Friday / Cyber Monday. We could not recommend this app more!
Knowing if a domain or Shopify in general is up or down is important. But you want to know what is even more important? - our customer flows. Like from landing on page, to selecting variants, adding to cart and more. Uptime is exceptionally easy and remarkably valuable to us. We were using tools to monitor up and down of base URLS, but had nothing that was adding into his the ability to replicate flows with an easy to use recording tool, and then stacking on-top of this the Shopify status alerts too. There are smart ways to alert our various teams in slack and email of a problem. Knowing, very quickly, if we have broken something is priceless the moment we need it. Super happy with this application. Thanks so much to the team behind it!
The Shopify Cart API outage had a huge effect on us. Customers were unable to add any products to their cart and we were unaware of the issue. Uptime was able to catch the cart issue and notify our team so that we could look for a resolution right away. While Shopify support insisted that the issue was related to our theme, uptime helped us identify that it was indeed a Shopify error. They gave us the confidence to continue to push Shopify's support team until they came to the same conclusion. Having uptime on our site gives us the peace of mind and confidence needed at all hours of the day.
We're so happy to hear Uptime was able to give you some peace of mind during this stressful outage!
Uptime gives our leadership team the peace of mind needed to ensure the website customer journey is uninterrupted. The Slack notifications of app/Shopify outages are very convenient and the team is very quick to add new software to the monitoring list. The onboarding process was very easy (Uptime team did all of the setup for us) and the team is extremely accessible.