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I have had a very disappointing experience with this app/company. It is not responsive, completely unreliable for business purposes. Communication with the support team has been abysmal, with delayed and unhelpful responses. Due to items not being delivered on time, I have lost significant profits. I highly do not recommend this app for any serious use; it's only good for testing purposes at best. Save yourself the trouble and look elsewhere.
UPDATE: 2026 08 26 - the worst there is!!!
Never ever use them. Terrible service, fraudulent behavior.
Dear Customer,
Thank you for bringing this matter to our attention. We are deeply sorry for the response speed issues and order delays you mentioned. Your feedback is invaluable to us as we continuously strive to improve our services.
We want to assure you that your agent is actively reaching out to address your concerns promptly. Also, if you have any further questions or need assistance, please feel free to contact Rick via WhatsApp: +86 133 3602 2767 or Beatrice via WhatsApp: +86 166 2518 6864. You can also contact us via our official email at info@usadrop.com.
Once again, we apologize for any inconvenience caused and appreciate your understanding.
Best regards,
USAdrop Support Team
Working with Viya has been an excellent experience for our business. She’s always quick to respond, provides top-quality products at great prices, and consistently delivers exactly what we need. Highly recommend her for reliability, speed, and value.
ottimo serrvizio nonostante il traduttorre lasci un po a desiderare . Rick è un ottimo assistente
My agent is Nita. I am very happy with her help. She answers quickly and clearly answers the questions I have. I find it pleasant to communicate with each other. She is really doing a fantastic job!
USAdrop is amazing! They have fast response times and quick fulfillment. They always reply to inquiries and provide the support needed every time. A big thank you to Evie for doing such an incredible job she puts genuine effort into everything to make it work. I have no regrets!
Great Service! Jamie is helping me with every step, explains things I dont understand. Makes everything goes very smooth and great communicator. Always find the best products and suppliers which keep the quality on point
Very satisfied with using usadrop
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
Amber has been an excellent agent to work with. She always responds quickly and routinely completes tasks exactly as I need - no delays or confusion. Every order and shipment request has been handled efficiently, and I have had no problems since working with her. In addition, she is always nice and simple to speak with. I appreciate her dependability and assistance and highly suggest her.
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
I've been working with USAdrop as my supplier and I'm very satisfied with their service
Thank you for your kind review! We really appreciate that you choose USAdrop to continue your dropshipping business, hope you can have a wonderful experience with USAdrop!
"I’m very pleased with the service from USA Drop — their employee Jamie helps me every day and provides excellent service."
My Agent April is the best agent. Excellent service, prompt reply, very good price and shipping~
