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通过 AI 驱动的调查,将客户反馈转化为业务增长
UserLoop 能将客户反馈转化为整个团队均可执行的决策。无需任何代码,即可通过店面弹出窗口和应用区块获取购买前的洞察分析。在您的感谢页面、订单确认页面以及通过电子邮件开展购后调查。通过 MCP 将数据连接到 Claude 或 ChatGPT——自由提问、发现趋势并获取答案。在营销、产品和支持团队之间共享定时发送的 AI 报告。将调查自动翻译为 100 多种语言。向提供回复的客户发放折扣码作为奖励。
- 在结账时、通过电子邮件和在网站上对客户进行调查
- 通过 MCP 将调查数据连接到 Claude 或 ChatGPT,随时提问任何内容
- 通过店面弹出窗口和应用区块在售前获取反馈
- 包含您需要的所有问题类型,AI 会建议向客户询问的内容
- 提供多语言支持,可自动翻译为 100 多种语言
包含自动翻译的文本
语言
英语, 法语, 德语,以及 西班牙语
这款应用未翻译成简体中文
适配以下产品:
- 客户账户
- Facebook Reviews
- Google Reviews
- Klaviyo
- Meta
- OpenAI
- Truspilot Reviews
定价
选择最适合您业务的套餐。
免费基础版
免费
特色功能
- 每月 50 条回复
- 1 项调查
- 每项调查 3 个问题
- 5 种问题类型
- AI 问题编写器
无限版
$19 /月
或 $200/年(可节省 12%)
特色功能
- 回复数量不限
- 3 项调查
- 每项调查 10 个问题
- 折扣码奖励与激励
- 数据导出
- PDF 和电子邮件报告
- 针对 Claude + ChatGPT 的 MCP 集成
14 天免费试用
Plus
$99 /月
或 $950/年(可节省 20%)
特色功能
- 回复数量不限
- 调查数量不限
- 问题数量不限
- 折扣码奖励与激励
- 数据导出
- PDF 和电子邮件报告
- 团队席位不限
- 针对 Claude + ChatGPT 的 MCP 集成
14 天免费试用
包含自动翻译的文本
所有费用均以USD结算。 定期费用和基于使用情况的费用每 30 天收取一次。 查看所有定价选项
Awesome app for a great price. We were evaluating Fairing but balked at the price and frankly Userloop is doing basically everything we would want from a post-purchase survey. We have plugged it into Claude through the easy-to-use MCP connector and have easily automated weekly reports using the Userloop data (they also send their own helpful email summary each week, but we had some specific nuances that we wanted to reflect in a custom report). There was an issue with how the NPS data was pulling into the MCP and the Userloop team replied AND fixed the issue within a few business hours. Incredible!
We’ve really enjoyed using Userloop for our monthly customer surveys. We’ve been on the platform for a while now, and it’s clear the team is consistently improving the product. Their customer support has been stellar — responsive, helpful, and genuinely receptive to feedback and feature suggestions.
The only enhancement I’d love to see is an easier way to export insights and analytics in a more flexible format for deeper reporting and analysis. Aside from that, it’s a strong, reliable tool that’s become an important part of our feedback process and one I’d absolutely recommend.
Thanks so much for your review and all of your feedback and suggestions on the product! We'll reach out to you directly to get more feedback about your ideas for reporting and analysis - we'd love to make further improvements there.
I was looking for a feedback app that could be used on my order status/thank you pages using Shopify's new checkout extensibility. This app fit perfectly.
Not only is the app seamless, but the support you get is amazing. I've reached out a few times, and get a reply back instantly.
I'm excited to see what insights I'll gather through this app!
支持
应用支持由 UserLoop 提供。
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