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透過 AI 驅動的問卷調查，將顧客回饋轉化為成長動能
UserLoop 可將顧客回饋轉化為整個團隊都能採取行動的決策。無須編寫程式碼，即可透過店面彈出式視窗與應用程式區塊擷取購前洞察資料。在您的感謝頁面、訂單確認頁面以及透過電子郵件，執行購後問卷調查。透過 MCP 將資料連結至 Claude 或 ChatGPT：提出問題、找出趨勢並獲得解答。在行銷、產品與支援團隊之間分享排程的 AI 報告。將問卷自動翻譯為 100 多種語言。提供折扣碼作為完成填答的獎勵。
- 在結帳時、透過電子郵件以及在網站上調查顧客
- 透過 MCP 將問卷資料連結至 Claude 或 ChatGPT，隨意發問
- 透過店面彈出式視窗與應用程式區塊在銷售前擷取回饋
- 提供您需要的所有問題類型，並由 AI 建議應詢問顧客的問題
- 支援多種語言，可自動翻譯為 100 多種語言
含有自動翻譯的文字
語言
英文、 法文、 德文，以及 西班牙文
這項應用程式尚未翻譯成繁體中文
可與以下項目搭配使用
- 顧客帳號
- Facebook Reviews
- Google Reviews
- Klaviyo
- Meta
- OpenAI
- Truspilot Reviews
定價
選擇最適合您業務的方案。
免費基本版
免費
功能
- 每月 50 筆回覆
- 1 份問卷
- 每份問卷 3 個問題
- 5 種問題類型
- AI 問題撰寫工具
無限制版
$19 /月
或每年 $200，可省 12% 的費用
功能
- 無限制回覆筆數
- 3 份問卷
- 每份問卷 10 個問題
- 折扣碼獎勵與誘因
- 資料匯出
- PDF 與電子郵件報告
- Claude 和 ChatGPT 的 MCP 整合
14 天免費試用
Plus 版
$99 /月
或每年 $950，可省 20% 的費用
功能
- 無限制回覆筆數
- 無限制問卷數
- 無限制問題數
- 折扣碼獎勵與誘因
- 資料匯出
- PDF 與電子郵件報告
- 無限制團隊席位
- Claude 和 ChatGPT 的 MCP 整合
14 天免費試用
含有自動翻譯的文字
所有費用均以 USD 計價。 定期費用和依使用量計費方案，均以 30 天為週期收費。 查看所有定價選項
Awesome app for a great price. We were evaluating Fairing but balked at the price and frankly Userloop is doing basically everything we would want from a post-purchase survey. We have plugged it into Claude through the easy-to-use MCP connector and have easily automated weekly reports using the Userloop data (they also send their own helpful email summary each week, but we had some specific nuances that we wanted to reflect in a custom report). There was an issue with how the NPS data was pulling into the MCP and the Userloop team replied AND fixed the issue within a few business hours. Incredible!
We’ve really enjoyed using Userloop for our monthly customer surveys. We’ve been on the platform for a while now, and it’s clear the team is consistently improving the product. Their customer support has been stellar — responsive, helpful, and genuinely receptive to feedback and feature suggestions.
The only enhancement I’d love to see is an easier way to export insights and analytics in a more flexible format for deeper reporting and analysis. Aside from that, it’s a strong, reliable tool that’s become an important part of our feedback process and one I’d absolutely recommend.
Thanks so much for your review and all of your feedback and suggestions on the product! We'll reach out to you directly to get more feedback about your ideas for reporting and analysis - we'd love to make further improvements there.
I was looking for a feedback app that could be used on my order status/thank you pages using Shopify's new checkout extensibility. This app fit perfectly.
Not only is the app seamless, but the support you get is amazing. I've reached out a few times, and get a reply back instantly.
I'm excited to see what insights I'll gather through this app!
支援服務
App 支援由 UserLoop 提供。
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