Avis (11)
Affiner
-
Par note
Paid version literally does nothing for WCAG compliance. Removed 0 items from the audit list provided by a third party. Zero. None. Waste of $50 bucks.
We have this and after spending $1300 on a yearly plan and we are currently involved in a lawsuit that claims this is not compliant and told by my lawyer widget attracts more lawsuits as there is softwear that lawyers use to detect widgets.
Thank you for sharing your concerns, and we’re sorry to hear about your situation. We offer Legal Support Services designed to help organizations respond to legal claims and strengthen compliance efforts. You can learn more at the following site: https://userway.org/legal-support/. Please don’t hesitate to reach out—we’re here to assist you in addressing this matter.
Very easy app to install and deploy, the AI features on the site made it very simple to add alt content! Support was very fast to reply and very helpful as well as knowledgeable about their product, and was able to answer questions and point me in the right direction first try.
I reached out to Support through the chat this evening just to get some questions answered and Mark responded within 2 minutes! He was very helpful and even helped me find what I couldn't on my end when I was confused with screenshots. We had run into some trouble with our site in the past and were just checking to make sure there wasn't anything we needed to do. He explained my questions and even recommended what we should do on our end to make sure we have a smooth and efficient experience with the app! Recommend using the chat and app!!!
I just added Userway Website Accessibility to our website. The process was overall very easy and the live chat was amazing. We went from a score of 60 to 96%. For those that are questioning whether or not this is important, I would recommend you make this part of your budget and spend.
It’s great to know UserWay is managing my site’s accessibility 24/7.
I was impressed by the automated remediations that constantly ensure I am legally protected and compliant. I wanted to make sure the solution I chose met my business goals without requiring much effort from my team, as they are focused on so many things already. UserWay was definitely the best choice to make.
Thank you for leaving your feedback and we are glad to hear UserWay is meeting your business needs.
App installed easiliy, fixed any and all issues and when I had to reach out to customer support they replied quickly and resolved any issue. Purchased the yearly plan as I can't see not EVER having this userway.org product. Congratulations on such a wonderful product and making it available reasonably for small businesses with limited budgets. Our team congratulates your team!
CLÁUDIA,
Thank you for taking the time to leave your feedback. We are glad our amazing support team was able to give you the support you needed.
This is very expensive. And we're being told this doesn't work very well.
The app was easy to install and quickly resolved all issues. Customer support was responsive and helpful. We were so impressed that we purchased the yearly plan and can't imagine not having this valuable product from UserWay.org
A free plan that helps many individuals. Don't be deterred by the low rating; I almost was and am glad I didn't. Now, I have an app that is amazing for my customers. Thank you!
