Bristm Subscriptions App
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App is buggy and support is unreliable. We've run into frequent issues, such as the app skipping months of a subscription randomly and lack of functionality limiting us from editing subscriptions that are paid in advance. I've sent in support tickets but haven't received any help. 5/24/22 Update — The app developer reached out and asked me to remove my 2 star review, but still hasn't helped with my issues. The monthly subscription that was previously skipping entire months is now charging the customer for a full year, each month.
We’re truly sorry for the experience you had with Utterbond, especially with the subscription issues and the lack of timely support. Your concerns were valid, and we regret that we didn’t provide the help you needed at the time. Since this review, we’ve made significant improvements to our subscription management, reliability, and customer support. We’d still appreciate the opportunity to make things right - please reach out to us so our team can look into your experience personally.
Awesome app with awesome customer support. They are always there to help with all the issues we just had. Highly recommended.
I had some trouble setting the app up possibly due to my mistake and their support responded right away and took quick action
Great app to handle subscriptions in your business. Also very fast and professional customer support. Thank you for this nice app!
Native Subscriptions foi a solução que encontrei para fazer o meu clube de assinaturas acontecer! o App é facil e intuitivo e o suporte é muito ágil! Estou muito satisfeita! Recomendo!
Very responsive but also effective customer service support. Sorted out any issues we have faced. i would highly reccommend this app for your subscription programme.
Thank you for the kind words. I'm delighted to hear that you had such a great experience interacting with our support team and app.
For any queries, feel free to contact us at support@webcontrive.com or via in-app chat, we are always happy to help you.
Super Easy to set up, the team had to help me with my custom theme and did a great job! Took less than 10minutes to setup and now I'm ready to start selling
I used this app on our wine store with subscription packs and it's super easy to use. The support answered my questions and even help me fix the issues.
Incredible support, fast response (10-15 minutes), quick and quality resolutions to implementation/theme styling and migration of active subscriptions.
Thank you for your kind words. We’re grateful for your amazing feedback. It’s our pleasure to provide the best possible service to our customers. :)
Do get in touch with us for any queries through in-app chat or email us at support@webcontrive.com, we are always happy to help you.
The team has been very supportive. Have had a couple of subscriptions so that's a good start :) Hopefully I come across not problems in the future.
