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I have been using CommentSold for live selling and as an app for years. Since CommentSold and Shopify are breaking up, I spent a lot of time researching alternatives. I had several calls with the Vajro team and asked approximately 1000000 questions. Not only was the team knowledgeable and took the time to demo all of the features, they answered all of my questions and followed up with me as well.
When I decided to go with Vajro, the transition was super simple. They helped me to pick the best level of service for my company as well as walked me through getting all my developer account up to date and current. The team at Vajro is unmated and super helpful. I am super excited to move my business forward with all their integrations with so many other Shopify Apps as well as making it easier for me to reach my customers and convert sales!
Hi Erin Lane Bags Team,
Thank you for your glowing review! We're delighted to hear that your transition to Vajro was seamless and that our team was able to address all your questions. It's great to know that our integrations with Shopify apps are helping you reach your customers and boost sales. We look forward to continuing to support your business growth!
Regards,
Sumit
Vajro
Choosing the right mobile app for our store took time, but we’re glad we went with Vajro. From UI/UX to pricing—and most importantly, the dedicated and responsive Vajro team—they ensured our app was built exactly to our needs, quickly and efficiently. The experience has been seamless and truly 5-star. We highly recommend Vajro to anyone looking for a mobile app solution.
Hi KK Groups Team,
We're thrilled to hear that you've had a positive experience with us and that you appreciate the simplicity of setting up your new app. Our team is dedicated to providing exceptional support and ensuring that you have all the assistance you need.
Regards,
Tara
Team Vajro
***Update - we have been using Vajro for over 6 months now and it truly is the best out there. The functionality and customer service far surpasses Comment Sold and we highly recommend this app for anyone looking for an app builder with live selling function.***
I am currently in the onboarding process, but this is already the best decision I have made in a long time! They make it so easy to start up and I already feel like we are in great hands. We have made the switch from Comment Sold, and I think we are gonna really like it here!
Hi On the Go Boutique Team ,
Thank you for your wonderful feedback! We're delighted to hear that you're having a smooth onboarding process and that you feel confident in your decision to switch to Vajro. We're committed to ensuring you have a great experience, and we look forward to supporting you every step of the way.
Regards
Sumit
Team Vajro
If I could give Vajro a 10 star review, I would! We just changed over from Plobal and I do not have any developer background skills and Porselvi made the process extremely seamless. In 1 hour we updated everything to make the change over and in less than 48 hours our new app was ready to go. Look forward to using Vajro for our business growth.
Hi Supermarket Italy Team,
Thank you for your incredible review! We’re thrilled to hear that your transition to Vajro was seamless. It’s great to know that our team made the process easy for you. We look forward to supporting your business growth with Vajro!
Regards,
Sumit
Team Vajro
The service of the team is amazing. The app works well, unfortunately I changed to another local developer I know and they work really well in Spain, but If you want a professional app that works well, they will give you that. I would reccomend it 100%, easy to setup and perfect for a brand that's starting or already established.
Thanks for everything.
Hola Fielhogar equipo,
¡Gracias por tu comentario! Nos alegra saber que pudiste tener la aplicación disponible en 2 días y que todo funciona muy bien.
Si necesitas cualquier ayuda adicional, no dudes en contactarnos. Estamos aquí para ayudarte.
PS: Apologies if some of our gratitude is lost in translation :)
Regards,
Gopal
Team Vajro
I spent months communicating with this team back in 2022. They promised great features if I subscribed to their premium tier and we would get custom made banners and sections on our product pages. So fast forward to 2024, after paying the fees for over 12 months, including full fees for over 8 months, no one implemented ANYTHING on our app, and we NEVER made a sale as customers found it too difficult to use as no information was in our product page. Every single time I contacted them, they would give me an account manager to tell me what they would do, but weeks after weeks, months after months, nothing every happened, and the app opening time was over 10 seconds long, customers do not have any interest in using our app. Then after I asked for a full refund for the past year, they scheduled a call with me promising not to charge us for the next 6-8 months while fixing everything for us. Then they did at least add some functional sections to our product pages, they changed our opening screen to what we don't want to keep. At the same time, never received a refund, and they continue to charge us. If the refund or fee waiver isn't done, then we may initiate a complaint process for a chargeback for all the fees we have paid.
It took us a while to choose the right mobile app for our store. After evaluating various options, we decided on Vajro because of its UI/UX, pricing, and, most importantly, Aakash’s great attitude in helping customize our app quickly and efficiently. We highly recommend it—it’s been a true 5-star experience!
Hi VioletVibes Team,
We’re thrilled to hear that your experience with Vajro has been great. We strive hard to understand and meet all of our customer expectations. And glad to hear that we made your dream app come true with our easy design customizations and our support.
Looking forward to delivering continued excellence for your mobile app.
Regards,
Aswin
Vajro Team
Don't do it. At first, they were very responsive and helpful in getting the app launched. But over time they became less and less responsive. They control the app design so you can't update it yourself. I've requested updates to our app for two months, and they keep responding with "give us a little time to work on it". It's a trap thats hard to escape once they have your app live.
Update: They've rebranded but its just as bad. They say 24 hour response time for queries and you wait weeks and hope someone responds.
Hi Clean Eatz Kitchen team,
We are excited to hear our onboarding process was impressive and regimented. Your encouraging words mean a lot to us and reinforces our commitment to structured and organized process!
Wishing Clean Eatz Kitchen continued success and delicious moments.
Regards,
Gopal
Team Vajro
My experience going from a zoom call consult all the way thru the build of the mobile app was amazing. Everything was explained so clearly to me, all questions were answered and I have full confidence going forward that the amazing support will continue, all while I have been set up for success with my new app!
Really I like the app design and the functionalities.
Tried multiple app developers, all failed to fulfill the things which we always wanted to include in our App. Also to give that unique touch to the app which was in sync with our online website. Vajro team did it all. Specially Krithiga Ji & Sumit Ji, Helped in understanding the same and Did the perfect thing which we wanted without any follow up.