Superfans ‑ Mobile App Builder

Our company specialises in premium quality food products, therefore our customer services has to be on the same level. Once we decided to launch our apps, Vajro team has helped us to get up and running. No just that, Vajro team went out of their way to ensure that all our requirements were met and provided us help wherever we got stuck.

I would like Vajro Team for providing an excellent customer service and most importantly, helping us launch mobile apps in a smooth and efficient manner.

UPDATED REVIEW: let me simplify my latest review in a few words: I ask for the service to be downgraded or cancelled, instead the use "reviewing for a possible discount" as an excuse to charge me in full for a plan i didnt want anymore, i can deal with poor customer service and tech issues, but when you start doing stuff like this, you definitely deserve one start rating, because when you start a business last thing you want to do is to deal with stuff like this. i had spoke in the past about how the "highlight" features that their service does not include and end up being other apps to you know only have to add but also pay for the premium so they can integrate properly, or their poor customer service, but once you start taking my money without my permission, that's just bad professional ethic. save yourself money and time and don't use this app, save money and pay someone to develop an app for you from your website, you will thank me for that advised.

UPDATE 2/28 - Started out great, but the amount of glitches and issues is just ridiculous. I get weekly (sometimes daily) complaints from customers about not being able to check out, app not working, etc. When I message support I get the SAME response "We will push an update and let you know"...some several days (or weeks later) I get a response about an update and it should be fixed, usually it's not but they say it is. I am apart of The Boutique Hub and there are several threads with others having the same issues and frustration with their app and support. I have been requesting my JKS files since last week and they just want to ask why I want them (only one reason I would, but they also belong to me so reason shouldn't be necessary) and now they chat me daily to make sure I'm doing okay, which annoys me even more because clearly I am done with this service and moving on. Not sure what happened to their support, it was once great but for the cost of this service and the amount of on going issues - I've just had enough. I recently set up an app through a competitor & ended up switching to Vajro. There's so many great functions included that just can't be beat... - Easy set up...I LOVE how it syncs your website quickly & easily. One button updates new collections to the menu so it's easy to keep in sync with website. Design was super easy to set up as well. -Push notifications are easy to send and schedule. With the other company I was having issues with notifications that couldn't be seen on the homescreen of phones AND there was no way to review sent notifications in the app - this is so important and vajro offers it!! People can easily go back to the notifications in the menu to review any they missed - Customer service is quick to respond Overall, I would say Vajro is up to date and always making improvements. Highly recommend.

Very quick and easy method. Most impressive portion was the immediate zoom call as I would have been lost on my own. UPDATE: Beware during your onboarding process they have you set your button to the highest platform which is $399. I shared I didn't want that one but I was told that It was just to view all the features. Well guess what?! They charged me the $399!! Upset! So I contacted them and was told I couldn't get a refund, Then when I pressed for a refund of the $300 for the amount I did want of $99 I was told ok. She instructed me how to change my plan. Then when I changed it she offered me a credit. Upset again! Then someone comes in the chat and tells me that they were sorry I would have the refund in 24 hours. Well its now over a week later and they are telling me I will have it in 24-48 hours yet again. I've now shared I was updating my review and contacting me bank if I don't have my refund ASAP. This is very disappointing. I'm tempted to delete the entire account as this is NOT OK!

What a great team! That's what the Vajro difference is. You feel like you have a team of in house app developers that have the same goals as you in mind. If you're wanting to build a mobile app and have landed here, make the move. I promise you won't regret it.

They are very cooperative and supporting

very good and helpful

I had a great experience with the support team for this app. I have not yet been able to use the app it's self but the support has been wonderful and looking forward to it.
This App has amazing support. They are kind, patient and extremely helpful. Could not ask for better help.
Thank you all so much

well verse and helpful getting it done

I am very for Happy for your great support