VanChat AI Chat & Chat Bot

Nous avons eu une incompréhension avec le service VanChat mais une intervention rapide de leur part a permis de résoudre notre problème. Le Bot nous a permis de réaliser des ventes

Hey, could you confirm whether VanChat is EU‑US Data Privacy Framework (DPF) certified – and if not, whether/when it's planned?

Alternatively, do you offer EU data hosting / EU data residency (so no data leaves the EU)?

We need one of these so European merchants can use the chat in a GDPR‑compliant way. Thanks!

Literally changed my store life.
Guys, I swear, this Shopify app is a GAME CHANGER... basically, it’s a virtual assistant that answers customer questions and KNOWS EVERYTHING about your store and products.
It’s essentially ChatGPT 4o responding to your customers, but using all the information you provide. You can set up Q&A and link the answers to specific products.
For example, customers can ask to track their order in natural language, and the assistant understands it needs to give them the tracking link (pulled directly from Shopify).
And if customers have issues after their purchase, they can write to your assistant in natural language via the website chat. The assistant sends them a form to fill out with their email, phone number, and the issue.
IN SHORT: It handles 99% of customer issues, so you only have to deal with the 1% of cases, like shipment problems.

Eccezionale!!! Ho risparmiato tantissimo tempo lasciando la mia Assistant a gestire le domande di routine!!
Inoltre impara velocemente tutti i comandi impartiti D&R e li personalizza ottimizzandoli. Inoltre il bello è che ti inoltra le telefonate, messaggi, e-mail...
Ne ho provate tante ma ad oggi per me è la migliore!

une fois mis en place, il travaille tout seul

I deleted the app, but not because it is bad, rather because I am in a hurry to work on a fully ready AI interface. The app is wonderful, very easy to understand, very nice, and responsive. But since it is still under development, I can't wait, and I will definitely come back to it someday again when the app is 100% ready for use. I really thank you.

I took a risk and paid a lump sum for the lifetime option. It has more than paid for itself. 90% of our inquiries are things vanchat can handle. It has cut down the amount of emails a ton as well as increased our conversions. I am very happy.

VanChat has been a strong addition to our stores. The support team is fast, responsive, and genuinely helpful when it comes to resolving questions or adjusting settings.

The platform itself is flexible and easy to configure. The customization options allow detailed control over behavior, triggers, and messaging flows without being overly complicated. AI training is straightforward, and updates can be implemented quickly.

We also appreciate the flexible pricing structure, which allows scaling based on actual usage.

Overall, a powerful and adaptable solution for e-commerce businesses looking to improve automation and customer engagement. Recommended.

Uso Vanchat da diverso tempo e funziona benissimo! Migliorano sempre , grandi

Vanchat funziona benissimo! Nel tempo non fa che migliorare e migliorare, è sorprendente ed estremamente utile per rispondere a tutti i clienti