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Great app, sometimes integration can be a bit funny but the support team responds quickly and solves all my problems every time so that everything is displaying on my store correctly.
Brilliant app I have a custom shopify theme but it wasnt too much trouble for them to install and provide support
Excellent Application works so well and the support team is super responsive to all queries and so helpful. Definitely recommend.
The app works great and is easy to use. Support is great too.. I've encountered a problem which after communicated with their support appears to be more of an issue with my theme.. they help me to solve it anyway! Thanks Jake!
We are very happy with the app. It helps us to display variants in exactly the right way we wanted and show the relevant photos with it.
Special thanks to Jake who has been awesome supporting us in getting our theme implemented.
Complete process went super smooth and the options and customizations are awesome!
Seamless integration with our custom theme thanks to Jake. Responded to my email and has the issue sorted the same day. Couldn't recommend more!
Too complicated to use. Everything has to be done manually, not practical. Seriously don’t have time to go through every single product importing images that I’ve already uploaded through shopify. I have hundreds of products within my store so this is too time consuming. Uninstalling asap.
Hello!
Thank you for taking the time to share your experience with our app. We're genuinely sorry to hear that it didn't meet your expectations. Your feedback is invaluable, and we're always working to enhance our app based on insights like yours.
While we're continually making improvements to serve our merchants better, our support team at support-rio@productwiz.io is always on hand should you have questions or require assistance.
Best wishes,
The ProductWiz Inc. Team.
App did not work on our theme. Customer support is very slow to respond and not helpful. Cannot recommend this app.
Hello!
First off, thank you for taking the time to share your thoughts with us.
I've had a quick look, and it appears we did process an integration for your theme on April 2nd, 2023, and got it sorted in just a day! If there's a newer request or if you have any other questions on your mind, please don't hesitate to drop us an email at support-rio@productwiz.io. We genuinely care about your experience and are always here to assist.
Take care and talk soon,
The ProductWiz Inc. Team.
The app is awesome, and the support (especially Jake) is the best and fastest support ever. Can highly recommend using them, always a solution
This app works fantastic for both swatches and for multiple variant images. I love it...didn't find it to be super intuitive at first, but Jake was very patient with me and walked me through the process. The video helped a lot as well. Thanks so much!
