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The developer personally collaborated with me and fixed any issues that a translation app caused for the app to function properly.
Great app. The support is excellent — Jake is very responsive and replies quickly. He even helped us resolve an issue that required adjustments in the theme code. Really appreciate the fast and helpful support.
Love this app! Top tier support too! The multi-color swatches are exactly what I needed for my store and this app delivered on them!
Dont have this app anymore but it keeps taking my money...
I’m sorry to hear about your experience and understand your frustration. I reviewed your case right away and issued you a full refund within two hours of receiving your message — it’s already been processed and should appear in your account within 7–10 business days.
You uninstalled the app on October 13th, which is also when your subscription was automatically cancelled. However, since the uninstall happened during an active billing cycle, Shopify still applies the charge for that full cycle — which is what happened here. Our app uses Shopify’s billing system, so all charges are processed directly by Shopify, and we don’t have control over the timing or application of those charges.
I hope this helps clear up any confusion, and thank you for bringing it to our attention.
– Jake, ProductWiz Team
Loving this so far! Great customer service and help when I needed a question answered.
DO NOT install this app. It completely broke my DAWN theme. Now I can't even apply a template to a product. It destroyed my code
Hi there,
I’m sorry to hear you ran into an issue with your Dawn theme.
Our app is built using Shopify’s app embed system and doesn’t modify your theme’s code at all. We take great care to ensure compatibility with themes — including Dawn — and haven’t seen similar issues reported by other users.
From what you’ve described, it sounds like something else may have caused the issue. That said, if you’re open to it, feel free to email me at jake@productwiz.io, and I’ll be happy to take a closer look and help troubleshoot.
Best regards,
Jake from ProductWiz Inc.
The app works perfectly for color swatches, and Jake's support is very responsive.
Brilliant app that does exactly what I needed (Organise variant images to only show selected variant). Easy to use and integrated perfectly. Free plan that is actually usable and functional and very fair pricing on other plans when need more options.
The customer service team was super helpful to assist with some custom coding needs, thanks a lot!
Installed and configured in about 45 minutes. A fair price for the added features. Did the trick of adding multiple variant images.
