Color Swatch King: Variants
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Absolute scammers, keep charging while I deleted the app 3 months ago
Double charges. Very disappointing
Nos redujo la tasa de conversion a la mitad ya que bloqueaba la navegacion de muchos equipos
No informaron cómo realizan el cobro ni que se trataba de una aplicación de pago, ya que también ofrecen una versión gratuita. Ni siquiera llegué a configurarla en mi tienda y aun así me hicieron un cobro, que considero injusto y poco transparente. Esta situación genera desconfianza y me parece más un robo que un servicio. No recomiendo instalarla sin que antes aclaren bien sus políticas de pago.
Billed me without any notification email or intimation in advance.
Sat for 3 hours and got absolutely no where. Had someone on who asked if he could help then apparantly when on his break. Another guy came on, helped with one issue and then just didnt reply....deleted app and we go again!
It says free plan available but is not really free. It gives you a trial plan for 30 days which is not mentioned here. If you decline the trial it just simply won't work. A total waste as an app. Clickbait. Hate it.
They've moved all the group product functionality over to SA Variants: Combined Listings so you are forced to pay twice.
When i saw the reviews i really thought that this will help with the variants but instead was a really headache. There is no video (docs) for this app. hard to follow up and you can not customize more likely it takes all the info from what you have and you cant even change the images for the variants and the colors. it is like you got stuck on it. Also, my theme got messed up by the way... in the end this got more expensive. Now i have to find help to fix this problem
Hey Rosemary,
We are quite unhappy to see you go, and we'd genuinely like to apologise for the inconvenience caused.
We have tried reaching out to multiple times (d***n***s**p@@gmail.com) over the last few days but we haven't received any response. We offer support via chat and email and our executives are available from 8AM-12AM IST to answer your queries and assist you with the app setup.
That said our apps are build with utmost care so as to not mess up with theme functionality, we would request you to give us an opportunity to have a look at the issue and fix it so that you dont have to bear any additional cost.
And we take pride in our reviews as they speak for the kind service and product we deliver to our merchants.
We want you to give us another chance and I assure you that we will not let you down. I would request you to please download the app again and let us assist you with your store setup.
Eagerly waiting to see our app installed in your store.
Shreya Pillai
Customer Success Specialist
To be honest, I'm truly disappointed. I have been using this app for over three months now, and I believe I have gained some level of authority to voice my concerns. I have reached out to them twice to address my issues, but both times have been incredibly frustrating. Their technical support is never available online, despite automated messages promising a response within three hours. However, even after waiting for four sets of three hours, I still haven't received any contact from them. It has been a painful experience, and I am considering switching to a different app. However, due to the significant amount of work involved in such a transition, I have been patiently waiting for their assistance, albeit with a sense of resignation. Therefore, I would once again advise everyone to exercise caution when making their choices, unless you wish to add more workload to themselves in the future.
