レビュー (2)

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2025年7月17日

Funktioniert nicht wie es sollte. Beim Versuch Anpassungen vorzunehmen hat der Support bei uns im Shop einiges durcheinander gebracht, das wir jetzt wieder korrigieren müssen.

ASIMETO Germany
ドイツ
アプリの使用期間:24日
Expound Coderz Pvt Ltdが返信しました 2026年2月17日

Thank you for your feedback, and we’re sorry to hear about your experience.

Our team worked with you directly in a duplicated development theme (not the live store) to test and configure the app safely. No customization fees were charged, and the changes were intended only for preview purposes.

We understand there may have been some confusion during the setup process, and we are happy to assist further to restore everything and ensure the app works correctly for your needs.

Please contact us again — we are committed to resolving this quickly.

2024年6月25日

Funktioniert nicht keine Unterstützung

SP-Solarprodukte
ドイツ
アプリの使用期間:1日
Expound Coderz Pvt Ltdが返信しました 2024年7月12日

Dear Customer,

Thank you for sharing your feedback. We are sorry to hear about your experience.

We would like to clarify that our app is fully functional and is being successfully used by many of our customers. Upon receiving your inquiry, we promptly responded to your email within 15 minutes, offering assistance to address any issues you might have encountered. Unfortunately, we did not receive any further communication from you before you decided to uninstall the app and leave this review.

Customer satisfaction is our top priority, and we are always here to support our users. If you are willing to give our app another try, we would be more than happy to assist you in setting it up and ensuring it meets your needs.

Please feel free to reach out to us directly at contact@expoundcoderz.com so we can resolve any issues and improve your experience with our app.

Thank you for your understanding.

Best regards,