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In the time we have been with Veeqo - our business has gone from strength to strength. Its a real partnership! The support team, especially Vera and Marc, have been great. Sometimes a little buggy and some new features could be rolled out faster, but on the whole a great and reliable product that should get even better over time.
Great solution for our business. Better UK shipping partnerships than competitors.
Veeqo has made creating shipping labels in Royal Mail a dream; if you've ever had to log into RM's website to generate orders, you'll know how horrible it is.
Veeqo has done a lot of work to make this simple!
Keeping track of out of stock products within a kit is difficult, because of the caching.
However, the support we get from the team is second to none. Always there through email, phone or live chat support.
Really looking forward to the pending Purchase Order updates too!
An amazing tool that works fantastically and allows the company to become totally automated in regards to order management. The support team are fantastic and proactive helping with initial setup and queries. Also exciting to hear that they have a lot of future developments coming which all clients will benefit from.
This is a must for a multichannel retailer,
Tom Jeffrey
WaveSpas Limited
www.wavespas.com
Feature packed app for multi channel e-commerce stores which has really helped us grow our hair fascinator shop https://fascinatorsdirect.co.uk/
We have two brick and mortar stores and an online shop. This has really allowed us to properly maintain our inventory across all channels to prevent frustrating backorders. Also, the customer service is second to none. Everyone is very willing to help via email, chat, or to jump on a call. The support has been amazing.
Veeqo saves me hours every single day, I'd be lost without it. My whole team uses Veeqo more than any other software, a must for any multi-channel ecommerce business.
Veeqo has been fantastic for our business. The system does everything we could possible need, taking away the stress and making our fulfilment and order processing one of the most streamlined aspects of the business.
For the £120 per month Veeqo are wanting you would think the support would be top notch. Very complicated to set up and very poor support whilst trying to set up. FedEx integration was particularly difficult.
A dreadful experience from start to finish. I wanted this app to do something basic (I have four warehouse locations - I'd like to see which orders I can fulfil (are in stock) at a given location - Shopify of course does not provide this basic functionality). I signed up, day 1 I asked the question, my on-boarder didn't know. I then spent the entire day on day 2 trying to get an answer as to whether this was possible. I was passed from email support, to chat, to phone call, referred to the instruction manual repeatedly... still nothing, just a load of time wasting. On day 3, I realised I was never going to get an answer out of these people, so decided not to go with it, but then started getting calls from my warehouses - something called Veeqo had started randomly making changes to their stock levels! We have 3,000 SKUs over 4 locations. After deleting the app and wasting a load of time, we now have to do four complete stock counts to get our stock accurate again... I asked Veeqo if they could run a report that showed the stock adjustments their daft app had taken it upon itself to make for no reason - still waiting, so no help there, and we'll just have to spend weeks of man hours correcting the mess it has made. Wow - really wish I didn't come across this app.