Vela | AI, optimization & more

So far so Good! I really like the ease of being able to fine tune listings and the ability to do so much bulk editing. The GUI is easy to navigate and every time I had a question, customer service was always friendly and quick to respond. I didn't give it 5 stars because there is always room to improve, but so far this is promising app.

Quite disappointed with the turn of events - from freebie to greedy. Sure, charge something for your service, but now I'm supposed to pay for every connected store when I use the app every now and then? Will look out for something else and move as soon as possible. Would be fine with a $10/month for all shops but not for each and every single shop that might need some bulk edit at some point.

I've been using the vela app for etsy for a few months now and let me say, that it has been a HUGE timesaver!
So with our shopify site, I'd been neglecting doing updates bc Shopify really isn't very accommodating with making this an easy task. So I decided to search the app store for an inventory management app (hoping to find something like Vela) and sure enough, Vela came up! I was very excited for this and am thrilled to share my transparently honest review that Vela has been nothing short of perfect for our business. Thanks Vela!!

This app is the worst. I used to like it but it has caused me many problems. I went to update all my footers recently and the app added all my 382 items into ALL OF MY Collections so that I have to meticulously spend hours and merchandise everything. They never have responded when I try to write in, and ok when it was FREE but now they want you to pay. Thanks for making me pay to spend hours of my life fixing problems you created. In a nutshell: if you make a bulk edit watchou t that it will screw everything up. This has happened several time to me.

Deleted all prices and just made more work than it would have taken to edit each item individually

The app ruined my shop, the support was really harassing me and threatened me.
"Justin" was not helpful and even violent. I have copied our chat.
I am scared to leave my shop connected.

I installed this app because, at the time, my email was down so I couldn't bulk download products in spreadsheet form and re-upload it to make mass changes. In summary, this app does everything right, but it's too slow.

This app is free, so I give it a pass. But if it was paid, I would ask for a refund. The interface is solid. It couldn't be more straightforward. The design is great and you can edit everything you would ever need to edit en mass. However, there is a huge drawback.

This app took nearly an entire day to make a simple price change on my products. Granted, it was 5400+ products, but still... If my email were not down at the time, I could have downloaded a spreadsheet of my products from Shopify, made the changes in excel, and re-uploaded it all within 15 minutes.

I have no Shopify app dev knowledge so I don't know if it is their fault how slow it is. And I can see how an app might have a ton of limitations when compared to a native bulk CSV upload. So devs, if you're reading this, I am not blaming you.

At the end of the day, it is a good app to have. Especially because it is free. But if you are thinking about installing this, ask yourself a few questions:

1. Do you understand how to make bulk edits with CSV files? If so, and you have access to it, you don't really need to install this. But if that is you, you already know that. On the other hand, if spreadsheets intimidate you, install this app.

2. Do you have time to spare? Is it okay if the edits aren't published for a few hours? If so, use this app. If time is of the essence, don't bother. Make CSV edits.

3. Do you need something to make simple, non-essential changes without messing with CSV files and potentially making a mistake? Definitely download this app.

It's a great app. And it's free. It's just slow. Despite the speed issues, I will keep this app. I don't like making edits to bulky CSV files for minor, inconvenient changes. I will continue to use this app for that single purpose. However, if the changes I need to make need to happen quickly, CSV it is.

This is the WORST app I have EVER come across! Why Shopify would allow apps of this poor calibre on their platform is beyond my understanding! This app removed ALL product images and and when using this app for bulk pricing edits, it messed my entire store! It has taken me over TWO Months to try and get my prices corrected and to recover over 8000+ Products! MY SUGGESTION TO ANYONE WANTING TO USE THIS APP IS STAY FAR AWAY!! ALL THIS APP IS GOOD FOR IS TO CREATE WEEKS OF EXTRA WORK AND BACKTRACKING ON YOUR STORE'S PRODUCTS!! I WILL ALSO BE PASSING THIS EXPERIENCE ON TO SHOPIFY AND REQUEST THAT THEY REMOVE THIS APP FROM THEIR PLATFORM AS THIS IS NOT WHAT MERCHANTS NEED!

This app is a life safer. The bulk editing ability is unmatched. Well worth the money!

Gamer Changer and Time Saver! Amazing Help Desk, couldn't run my business with out this app.