Verifast AI Chatbot & Helpdesk

Picking luggage online comes down to one question: “which size do I need?” Verifast’s AI chatbot answers it brilliantly. It asks about trip length and travel style, then recommends the right cabin, check-in or trunk, and explains the differences between materials. Shoppers also get instant answers on cabin approval, warranty and customisation. It has made buying premium luggage on our site much easier.

We’ve been using Verifast AI on our website and it has been genuinely helpful. It handles a lot of the common product and customer questions and also helps customers find the right products. The team is also quick to respond and easy to work with.

With Verifast, our customers can get their questions answered through a simple chat experience just like talking to a friend. They get clear and accurate answers whenever they need them, making them more confident and comfortable exploring our products. The bot also helps customers discover and make the most of our combo offers. Overall, it’s been a great product, backed by a team that genuinely listens, understands our needs, and continuously supports us.

A reliable AI assistant for a brand like ours. Verifast helps riders pick the right helmet, answers size and certification questions instantly, and supports them after purchase too. Smooth setup and a responsive team.

When customers are investing in a premium helmet, they want detailed answers before they buy: shell construction, ventilation, visor options, pinlock compatibility, sizing. Verifast answers all of this instantly and accurately, which builds the confidence needed for high-value purchases. The Verifast team understood our product depth and set the bot up exactly the way we needed.

Verifast has been a great addition to our customer experience. With customers asking about different skincare, haircare and makeup products, it helps them get quick answers and find products based on their specific needs. It has also reduced a lot of repetitive queries for our team, and the Verifast team has been very responsive with ongoing improvements.

★★★★★

We have been using Verifast at ArcticMed for some time now, and I am very happy with both the platform and the team behind it.

The AI assistant has worked really well for us. Our customers often have quite detailed questions about our products, and Verifast helps them get quick and relevant answers directly on our website.

What I also like is that there is much more in the platform than we are currently using. They keep developing new features, and I believe we still have a lot of potential to get even more value from Verifast in the future. I am especially interested in the upcoming integrations with Instagram and Facebook.

The team is very responsive, easy to work with and genuinely interested in helping us improve.

For us, Verifast has been a very good addition to our Shopify store, and I can definitely recommend them.

Two months in and Verifast has become a good sales assistant for us. It engages visitors proactively, answers questions on purity, lab testing and product usage, and guides them to the right product. The team is quick to adapt the bot to our needs. Recommended for any D2C brand with a detailed catalogue.

We’ve had a really good experience with Verifast AI on our website. It helps us handle customer queries instantly and makes it much easier for shoppers to find the right products. The setup and support have been smooth, and we’ve also seen a positive impact on engagement and conversions. Overall, it’s been a really useful addition for us to uplift the revenue and automate resolution of post sale queries

We’ve been using Verifast AI on our website and it has made handling customer queries much easier. It’s especially helpful for answering product-related questions and helping customers understand which products might work for them. The setup was pretty straightforward and the team has been responsive whenever we’ve needed help. Overall, it’s been a useful addition to our website.