Reviews (186)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants say this review app is a high-impact way to boost sales and conversions, especially for newer brands. Many report big jumps in review volume from automated post‑purchase emails and rich content (text, photos, videos, Q&A) submitted directly from email. They like the flexible, fast widgets, easy migrations and integrations, strong multilingual options, affordable pricing with good ROI, and consistently excellent live chat support.
Refine
-
By rating
A good app as long as your business is small.
We are now on a 69$ monthly plan, which is quite expensive, and there seem to be no more customer support service to answer when problem arises (in our case, a blank screen giving us no more access to moderation on some of our profiles).
Surprisingly, there were more support when we were running on the 9$ plan!
Hi there, thanks for your review and we are so sorry that faced this issue.
We immediately identified this as a Chrome cookie issue and a change in their policies. We immediately updated our app to propery authentiacate for the Shopify app bridge.
We also apologise if you were unable to reach us through our app support, but we can see that we responded within our 6 hour window, which is normal when our support is offline.
We appreciate the feedback and please donot hesitate to contact if we can help with anything else.
Kind regards,
Team HelpfulCrowd
Helpful Crowd is amazing! Yusuf always is so helpful and polite whenever I have a question or issue. The app works amazingly well and I couldn't be happier! It really boosts my business!
Migrating my reviews from another e-commerce platform was so easy! Great support when I had questions. Yusuf even set up a video meeting to fix a problem I had with the stars appearing in the wrong place. He went over and beyond and I can’t thank him enough for his skills, patience and professionalism.
Yusuf is the King of our Customer Support team.. always goes the extra mile to help configure and get more our of the app.
Thank you so much for your kind words and the review. We look forward to continue to help you grow your business into the future!
Kind regards,
Team HelpfulCrowd
I had difficulty with someone spamming my reviews. The support for this app helped me fix that and a bug where I could not respond it questions so I am very happy with the help I received. I have been using this review service for a while and I love that my customers can post photos it’s really fun seeing them using the product. I like the ability to answer reviews and questions and engage with customers.
Hi there, we're sorry that you were not able to find the help desk application in our app to get support. Hopefully you have been able to find it now as well as our Helpdesk articles.
It sounds like 'Store front reviews' was enabled, which allows anyone to write and leave a review. Disabling this feature will ensure that only 'verified buyers' can leave reviews.
We also have a feature to disable automatic publishing of reviews. This can also be found in settings.
lastly, there is also a 'captcha' option to reduce bots and people spamming reviews.
We hope that you were able to enable the above features to stop the spamming reviews.
Please reach out to us at any time using the in-app helpdesk chat app, or refer to our comprehensive help desk articles.
Helpful Product Reviews is such a great app. And their customer service is beyond compare. Yusuf has been so helpful!!!
Thank you so much Rain Brothers for taking the time to leave a review. It really means a lot to us!
We love the idea of rainwater harvesting products and recommend everyone in the neck of your woods to check your store out!
Keep raining and keep collecting!
Extreem goede support!! App werkt geweldig, jaren lang super goed mee gewerkt
Hartelijk dank voor uw vriendelijke recensie en voor het benadrukken van onze ondersteuning en de prestaties van onze app! We kijken ernaar uit om met u samen te werken en uw bedrijf en omzet verder te laten groeien.
Met vriendelijke groeten, Team HelpfulCrowd
Wonderful app — works like a champ! Does exactly what it promises, zero fuss.
GREAT
Wow! Over 3 years of using our app! We hope that you continue to love us for another 3+ years!
Thank you so much for taking the time to leave your review. It really means alot to us!
Keep playing FDX Sports!
Our experience with Helpful Crowd Product Reviews has been excellent. The system does exactly what it needs to do and that is gather and display reviews. However, the best part of working with them is their support. It is absolutely superior. They are quick to respond and either give me the advice I need or just take care of the matter themselves. I highly recommend this app.
Tumeric! One of the best therapeutic products for all ailments and great in cooking - just make sure you don't get it on your clothes!
Thank you so much for leaving your review. It means the world to us!
Team HelpfulCrowd
Helpful Product Reviews has been so...helpful! We migrated our reviews from one platform into Shopify. I love the functionality of designing and customizing the review widgets. Looking forward to collecting more reviews from our customers!
